Part-Time Reception Team Member

Staycity Group; Dublin; On-site; EUR 12,000 - 18,000; Part time

Benefits offered by this job

Family leave

Flexible scheduling

Bonus scheme

Discounted stays

Refer & earn

Cycle to work

Education support

Volunteer days

EAP support

Birthday leave

Job summary

Staycity Group is seeking a Part-Time Reception Team Member in Dublin to welcome guests, handle check-in/out, and provide outstanding service across stays at our urban aparthotel. Training is provided, with emphasis on brand standards and guest experience.

Ideal candidates communicate clearly, deliver friendly service, and manage guest requests with efficiency and warmth. The role offers flexible patterns and opportunities to contribute to a team focused on hospitality excellence.

Qualifications

• Excellent communication and interpersonal skills are required.
• Previous experience in a similar property is helpful but not essential; full training will be provided.
• Prior experience using Opera is helpful but not essential; full training will be provided.

Responsibilities

• Be a Brand Ambassador, representing Staycity Group with joy and enthusiasm.
• Make a great first impression with guests through confident, clear communication.
• Delight guests with attention to detail and excellent organisational skills.
• Go above and beyond for guests and team to create raving fans.
• Maintain a positive attitude and contribute to a vibrant workplace culture.
• Be kind and respectful to colleagues and guests at all times.

Skills

Communication skills

Interpersonal skills

Tools

Opera

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - ideal for the modern traveller.

Our mission is to help guests experience the city on their own terms - combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.

We’re now hiring a Part-Time Reception Team Member to help shape the Staycity guest journey.

Benefits:

• Paid family leave (>1 year of service)
• Flexible working patterns
• Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme - earn up to £/€550
• Cycle to work scheme- to support a healthy lifestyle and our planet
• Education Support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)
• An extra day off to celebrate your birthday

We would love you to have:

• Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
• Prior experience using Opera is helpful but not a “must have” as full training will be provided
• Excellent communication and interpersonal skills are required for this role.

What you can do for us:

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent Staycity Group
• Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.
• Amaze our guests: Show attention to detail and outstanding organisational skills to delight our guests.
• Go above and beyond for guests and team: Create raving fans by always exceeding guest and team expectations.
• Bring a positive attitude: Radiate positivity and contribute to a vibrant workplace and team
• Be kind & treat everyone with respect: Strive for an atmosphere of kindness and mutual respect among colleagues and guests

Join us and be part of the journey.