Group Hotel Integration Manager

Windward Management Limited; Dublin; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Performance bonus

Company mobile phone

Laptop

Travel allowances

Job summary

Windward Management Limited seeks an experienced hotel professional to lead integration and operational readiness for its hotel and hostel portfolio. The Group Hotel Integration Manager will coordinate with regional GMs, hotel teams, suppliers, and Group functions to ensure pre-opening requirements, procurement, compliance and contractor obligations are completed.

The role requires strong organisational and project-management skills, a commercial mindset, and willingness to travel between

Qualifications

• Significant hotel industry experience.
• Strong understanding of hotel operations and interdependencies.
• Excellent written and verbal communication skills.
• Experience with hotel procurement and supplier management.
• Ability to travel regularly between Windward properties.

Responsibilities

• Carry out bi-annual compliance and operational assurance visits across Windward's hotel and hostel portfolio.
• Review Health & Safety statements, risk assessments and method statements.
• Identify deficiencies and ensure corrective actions are agreed and tracked.
• Maintain a central record of outstanding actions and monitor these through to completion.
• Provide regular progress reports highlighting completed actions, risks and escalation items.
• Support new property openings and integration across multiple properties.

Skills

Hotel experience

Operations management

Project coordination

Health & safety

Supplier management

Communication

Contractor liaison

Multi-property coordination

Tools

MS Office

Project trackers

Job description

Windward Management is seeking an experienced hotel professional to take responsibility for supporting the successful opening, integration and ongoing readiness of Windward's hotel and hostel portfolio.

Reporting to the Deputy COO, the Group Hotel Integration Manager will work closely with Regional General Managers, General Managers, hotel management teams, suppliers, contractors and Group functions to ensure key pre-opening requirements, procurement activities, compliance actions and contractor obligations are effectively coordinated, monitored and completed.

The role is a key link between Group Management and the hotels, providing clear visibility of progress, outstanding actions, risks and matters requiring escalation. The successful candidate will be organised, commercially aware and operationally experienced, with the confidence to work across multiple properties and engage effectively with senior hotel management and external partners.

Competency Criteria and Qualifications

• Significant professional experience within the hotel industry.
• Strong understanding of hotel operations and the interdependencies between departments.
• Strong organisational, project coordination and time-management capability.
• Strong commercial awareness and an understanding of value for money.
• Practical understanding of Health & Safety requirements, risk assessments and contractor compliance.
• Experience with hotel procurement, supplier management or sourcing.
• Excellent written and verbal communication skills.
• Strong attention to detail, with excellent follow-through and accountability.
• Strong IT and reporting capability appropriate to managing multiple projects, trackers and action plans.
• Significant experience within the hotel industry, ideally in a senior operational role such as Operations Manager, Deputy General Manager, senior departmental leadership role or equivalent.
• Experience working across multiple hotel departments and/or properties.
• Experience with hotel openings, pre-openings, refurbishments, renovations or major operational projects.
• Experience working with contractors, suppliers and external service providers.
• Experience coordinating multiple workstreams, deadlines and stakeholders through to completion.
• Experience in hotel procurement, supplier management or sourcing.
• Experience reviewing and following up on compliance documentation, Health & Safety requirements and contractor obligations.
• Ability to travel regularly between Windward properties.

Leadership, Operational and Project Competencies

• Highly organised, able to manage multiple projects, deadlines and workstreams without losing sight of detail.
• Proactive approach, identifying potential problems, delays and risks before they become significant issues.
• Strong ownership and accountability, with the ability to drive agreed actions through to completion.
• Confident in challenging contractors, suppliers and hotel management where required.
• Strong project management capability, particularly in relation to hotel openings, procurement, compliance and operational readiness.
• Ability to establish clear action plans, allocate ownership and monitor progress against agreed milestones.
• Ability to communicate clearly with senior hotel management, Group functions, suppliers and contractors.
• Ability to identify risks, escalate significant issues and provide clear, accurate progress reporting.
• Collaborative approach, with the ability to build effective working relationships across hotels and Group functions.
• Ability to operate strategically while retaining a strong understanding of the practical realities of hotel operations.

Personal Attributes

• Commercial – understands costs, value and the practical realities of running a hotel.
• Organised – able to manage multiple projects, deadlines and workstreams without losing sight of detail.
• Proactive – identifies problems before they become issues and does not wait to be asked.
• Accountable – takes ownership of agreed responsibilities and drives them through to completion.
• Confident – comfortable challenging contractors, suppliers and hotel management when required.
• Collaborative – able to build strong working relationships with RGMs, GMs, hotel teams and Group functions.
• Detail-focused – able to identify missing documentation, incomplete works and potential risks.
• Resilient – comfortable working in a fast-moving environment with multiple competing priorities.

Reporting Structure

• Reporting to: Deputy COO, Windward Management
• Key working relationships: Chief Operating Officer, Regional General Managers, General Managers, Hotel Management Teams, Windward Purchasing, Group functions, suppliers and contractors.

Key Areas of Responsibility

Property Compliance and Contractor Oversight

• Carry out bi-annual compliance and operational assurance visits across Windward's hotel and hostel portfolio.
• Check that appropriate third-party and contractor certification, documentation and records are in place and to the required specification and standard.
• Review Health & Safety Statements, Risk Assessments and Method Statements relevant to the property and verify that agreed Health & Safety procedures and controls are being implemented in practice.
• Identify deficiencies, outstanding works, documentation gaps or areas of risk and ensure that appropriate corrective actions are agreed.
• Maintain a central record of outstanding actions and monitor these through to completion.
• Liaise with hotel management, contractors and relevant Group functions to resolve outstanding matters.
• Escalate significant risks, recurring issues or delays to the Deputy COO.
• Undertake follow-up visits where required to confirm that agreed actions have been completed.

New Property Openings and Integration

• Support the COO, Deputy COO and Regional General Managers in the preparation and delivery of new hotel and hostel openings.
• Establish and maintain comprehensive pre-opening action plans covering all key operational requirements.
• Coordinate with RGMs, GMs and departmental heads to ensure pre-opening actions are completed within agreed timescales.
• Monitor progress against key opening milestones and identify potential delays or risks at an early stage.
• Ensure outstanding actions are clearly allocated to an owner and followed through to completion.
• Assist with pre-opening meetings, site visits and operational readiness reviews.
• Provide regular progress reports highlighting completed actions, outstanding items, key risks and matters requiring escalation.
• Support the transition from pre-opening activity into the operational hotel environment.

Pre-Opening: OS&E Sourcing, Tender, Procurement and Scheduling

• Assist Windward Purchasing with sourcing and procurement of operational products and equipment specified for new hotel and hostel openings.
• Source appropriate new suppliers and ensure they are introduced to Windward Purchasing before progressing with new orders.
• Assist Windward Purchasing with the detail and specification required for tender documents in relation to new opening services, including descriptions, specifications, architectural drawings and technical specifications.
• Work with relevant hotel and Group teams to establish product specifications and requirements.
• Assist with sourcing OS&E, operational equipment, guest supplies, F&B equipment and other opening requirements.
• Coordinate samples, specifications, quotations, approvals and orders.
• Maintain detailed procurement trackers for each opening.
• Monitor order status, lead times and delivery schedules.
• Identify potential procurement delays or long-lead items and escalate these at an early stage.
• Liaise with suppliers and contractors to ensure products and equipment are delivered when required.
• Work with Finance, Procurement and hotel teams to ensure purchasing follows agreed Group procedures.
• Support the implementation of selected Group-wide initiatives across the hotel portfolio.
• Assist with the introduction of new suppliers, products, systems and processes where required.
• Support hotel refurbishments, improvement programmes and other initiatives where there is a requirement for cross-property coordination.
• Support the COO and Deputy COO with specific projects and initiatives as required.

Key Relationships

• Deputy COO
• Chief Operating Officer
• Regional General Managers
• General Managers and Hotel Management Teams
• Suppliers and Contractors

Measures of Success

• New hotels and hostels being operationally ready for opening within agreed timelines.
• Improved visibility of pre-opening progress and outstanding actions.
• Effective coordination between Group Management, RGMs, GMs, suppliers and contractors.
• Bi-annual compliance assessments completed with improved monitoring of compliance requirements and prompt identification and escalation of risks and delays.
• Effective follow-through on outstanding hotel actions.
• Consistent and accurate reporting on opening and integration activity.
• Strong working relationships with hotel management, contractors and suppliers.

Compensation and Benefits Package

• Competitive salary commensurate with experience.
• Performance-related bonus opportunity.
• Company mobile phone.
• Laptop.
• Mileage and business travel expenses in line with company policy.
• Senior leadership role within a growing Irish hotel management group.
• Opportunity to work across a diverse portfolio of hotels and hospitality assets.
• Opportunity to contribute directly to the strategic and operational development of the Windward Management portfolio.