Graduate – Service Operations

Jobtailor; Dublin; On-site; EUR 28,000 - 42,000; Full time

Job summary

Jobtailor in Ireland is seeking graduates to join our technical service team to learn and apply mechanical, electrical or electronic engineering skills on Caterpillar and related equipment.

You will lead or support improvement projects, assist with maintenance, fault diagnosis and documenting service activities while collaborating with experienced engineers and safety programmes. Training and hands-on development are provided.

Qualifications

• Undergraduate degree Level 6 or equivalent in a relevant technical discipline such as Mechanical, Electrical or Electronic, Mechatronics or related fields.
• No prior full-time professional service engineering experience required.
• Exposure to hands-on mechanical or technical work.
• Application of safe working practices.
• Use of tools, equipment or diagnostic systems.
• Ability to follow procedures and technical instructions.
• Understanding of operational discipline and teamwork.

Responsibilities

• Learn and apply mechanical, electrical or electronic engineering skills on Caterpillar and associated equipment.
• Lead or support structured improvement projects focused on efficiency, cost reduction and service performance.
• Support planned maintenance, inspection and servicing activities under supervision.
• Assist with fault diagnosis, troubleshooting and repair activities using approved procedures.
• Use diagnostic tools, systems and technical documentation to support equipment reliability.
• Analyse service processes and identify opportunities to improve efficiency, quality and customer experience.
• Support continuous improvement initiatives (e.g. Lean, waste reduction, standardisation, digital process improvements).
• Collect and interpret operational data to support decision-making and performance improvement.
• Work collaboratively with experienced engineers, supervisors and technical specialists.
• Maintain accurate service records, reports and documentation.
• Actively engage in technical training, safety programmes, coaching and performance feedback.

Skills

Engineering degree

Hands-on mechanical work

Safe working practices

Diagnostic tools

Procedures & instructions

Teamwork

Operational discipline

Education

Undergraduate degree (Level 6 or equivalent) in engineering

Tools

Diagnostic systems

Measurement equipment

Job description

Responsibilities

• Learn and apply mechanical, electrical or electronic engineering skills on Caterpillar and associated equipment
• Lead or support structured improvement projects focused on efficiency, cost reduction and service performance
• Support planned maintenance, inspection and servicing activities under supervision
• Assist with fault diagnosis, troubleshooting and repair activities using approved procedures
• Use diagnostic tools, systems and technical documentation to support equipment reliability
• Analyse service processes and identify opportunities to improve efficiency, quality and customer experience
• Support continuous improvement initiatives (e.g. Lean, waste reduction, standardisation, digital process improvements)
• Collect and interpret operational data to support decision-making and performance improvement
• Work collaboratively with experienced engineers, supervisors and technical specialists
• Maintain accurate service records, reports and documentation
• Actively engage in technical training, safety programmes, coaching and performance feedback

Requirements

• Completed undergraduate degree (Level 6 or equivalent) in a relevant technical discipline such as: Mechanical Engineering, Electrical or Electronic Engineering, Mechatronics, Automotive, Plant, Marine or Heavy Equipment Engineering, Engineering Technology or similar technical field
• No prior full‑time professional service engineering experience required
• Exposure to hands‑on mechanical or technical work
• Application of safe working practices
• Use of tools, equipment or diagnostic systems
• Ability to follow procedures and technical instructions
• Understanding of operational discipline and teamwork