Graduate - Service Operations

Finning International; Dublin; On-site; EUR 36,000 - 41,000; Full time

Benefits offered by this job

Salary €36,000

25 days holiday (+ option purchase up

Annual Bonus Up to 5%

Pension (matched by company)

Employee reward platform (retail &

Life insurance

Structured development programme

Hands-on experience with industry‑lead

Opportunities to work on real projects

Safety and career progression support

Job summary

Finning (Ireland) Ltd in Ireland is offering a Graduate - Service Operations position designed to develop your engineering and analytical skills within our Service, Engineering, and Technical teams. You will work with Caterpillar equipment, participate in maintenance, diagnostics and repairs, and receive structured training and mentoring.

You'll learn to analyse service processes, contribute to improvement projects, and support data-driven decisions while upholding safety.

Qualifications

• Degree (Level 6 or equivalent) in Mechanical, Electrical/Electronic, Mechatronics or related field.
• Strong technical aptitude across mechanical, electrical, or hydraulic systems.
• Ability to analyse data and identify improvement opportunities.
• Good communication and team-working skills.
• Interest in process improvement and operational excellence.
• No prior full-time experience required; internships or placements acceptable.

Responsibilities

• Learn and apply mechanical, electrical, or electronic engineering skills across Caterpillar equipment.
• Support planned maintenance, inspections, servicing, and repair activities under supervision.
• Assist with fault diagnosis and troubleshooting using diagnostic tools and processes.
• Contribute to structured improvement projects focused on efficiency and cost reduction.
• Analyse service processes to improve quality and turnaround time.
• Support continuous improvement initiatives (Lean, waste reduction, digital enhancements).
• Collect, interpret, and utilise operational data to support decisions.
• Collaborate with engineers, supervisors, and technicians across workshop and field operations.
• Maintain accurate service documentation and reports.
• Participate in training programmes, coaching, and safety initiatives.
• Demonstrate strong safety leadership and uphold company values.

Skills

Mechanical engineering

Electrical/electronic engineering

Data analysis

Problem solving

Communication

Teamwork

Safety awareness

Commercial awareness

Education

Engineering degree

Tools

Diagnostic tools

Job description

Company: Finning (Ireland) Ltd Number of Openings: 1 Worker Type: Permanent Position.

Overview: Kick-start your engineering career with Finning as a Graduate - Service Operations, where you will develop into a future leader within our Service, Engineering, and Technical teams. This structured graduate opportunity is designed to build your operational, analytical, and technical capabilities through hands-on experience with Caterpillar and associated equipment.

Job Description:

The Graduate - Service Operations, will gain exposure to the end-to-end service lifecycle, supporting maintenance, diagnostics, and repairs, while playing an active role in improving service performance, efficiency, and customer outcomes. Whether your focus becomes more technical or operational, you will be supported through training, mentoring, and real-world experience in a collaborative, safety-first environment. This is an exciting opportunity for graduates who want to combine engineering expertise with problem-solving, data analysis, and continuous improvement to make a visible impact.

Key Responsibilities:

• Learn and apply mechanical, electrical, or electronic engineering skills across Caterpillar and related equipment
• Support planned maintenance, inspections, servicing, and repair activities under supervision
• Assist with fault diagnosis and troubleshooting using approved diagnostic tools and processes
• Contribute to structured improvement projects focused on efficiency, cost reduction, and service performance
• Analyse service processes and identify opportunities to improve quality, turnaround time, and customer experience
• Support continuous improvement initiatives (e.g., Lean, waste reduction, standardisation, digital enhancements)
• Collect, interpret, and utilise operational data to support performance decisions
• Collaborate with experienced engineers, supervisors, and technical specialists across workshop and field operations
• Maintain accurate service documentation, job cards, and technical reports
• Actively participate in training programmes, coaching, and safety initiatives
• Demonstrate strong safety leadership and uphold company values in all activities

Knowledge, Skills & Experience:

Education Degree (Level 6 or equivalent) in a relevant discipline such as: Mechanical Engineering, Electrical/Electronic Engineering, Mechatronics, Automotive, Plant, Marine or Heavy Equipment Engineering, Engineering Technology or similar

Skills & Competencies

• Strong technical aptitude with an interest in mechanical, electrical, or hydraulic systems
• Analytical mindset with the ability to interpret data and identify trends or improvement opportunities
• Problem-solving skills with a structured approach to fault finding and root cause analysis
• Interest in process improvement, efficiency, and operational excellence
• Good communication skills with the ability to explain technical issues clearly
• Team-oriented with the ability to work collaboratively in workshop and field environments
• Attention to detail and ability to follow technical procedures accurately
• Strong safety awareness and commitment to safe systems of work
• Commercial awareness and understanding of how service performance impacts customers and cost

Experience:

No prior full-time experience required

• Industrial placements, internships, or apprenticeships
• Hands-on mechanical or technical work
• Use of tools, equipment, or diagnostic systems
• Experience working within structured environments or team settings
• Application of safe working practices

What We Offer:

• Salary €36,000
• 25 days holiday (+ option purchase up to 5 extra days holiday)
• Annual Bonus Up to 5%
• pension (matched by company)
• Employee reward platform (retail discounts and other employee rewards)
• Life insurance
• Structured development programme
• Hands-on experience with industry-leading equipment and technology
• Opportunities to work on real improvement projects with business impact
• Supportive environment focused on safety, learning, and career progression

At Finning, we prioritize creating a diverse and inclusive environment.

We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.

As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.

We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities.

Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities.

If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.

OUR DIVISIONS

Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.