Grade VII Data and Digital Communications Operations Lead TANDT6926

Health Service Executive; Dublin; Remoto; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Health Service Executive is seeking a Grade VII Data and Digital Communications Operations Lead to oversee CRM platforms, data governance, and analytics. The role requires coordinating with multiple teams to ensure data accuracy, reporting on KPIs, and driving service improvements across national programs.

The successful candidate will demonstrate strong communication, organization, and documentation skills to support data-driven decision making within the HSE.

Competenze

• Experience with CRM platforms ensuring data accuracy and reliability.
• Experience using analytics and reporting tools (BI) to track KPIs and drive service improvements.
• Experience handling data governance across CRM programmes and multiple teams.

Mansioni

• Collaborate with multiple teams and stakeholders with strong communication and documentation.
• Ensure data quality and governance across CRM platforms and related processes.
• Use BI tooling to measure performance, generate insights and support service improvements.

Conoscenze

CRM platforms

Analytics

KPIs reporting

Stakeholder collaboration

Data governance

Communication

Strumenti

BI tools

CRM systems

Descrizione del lavoro

Grade VII Data and Digital Communications Operations Lead TANDT6926

Date posted: 21 October 2026

Before you apply

This job opportunity is open to both HSE and non-HSE applicants.

Reference

TANDT6926

Category

Management/Admin/ICT

Grade

Grade VII 0582

HSE

Advertisement Type

Open to all

This job is in the HSE.

County

• Dublin

Location

National

Contract type

• Specified Purpose Wholetime

Post specific related information

Applicants must, at the latest date of application, clearly demonstrate, all of the criteria listed below as relevant to the role:

• Extensive experience working with CRM platforms with responsibility for consumer customer, patient or service-user, ensuring data accuracy and reliability.
• Extensive experience using analytics and reporting tools (bi tools) to track KPIs, measure performance, generate insights, and drive service improvements.
• Extensive experience working on data, governance and all operational processes for CRM programmes across multiple teams.
• Demonstrated ability to work collaboratively with different teams and stakeholders, with strong communication, organisation, and documentation skills.