Global Operations Director: Service Delivery Leader

Convergint; Leinster; On-site; EUR 80,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration package

Company vehicle

Generous annual leave

Ongoing training

Clear progression pathways

CSR initiatives

Job summary

Convergint is seeking an Operations Director to provide strategic leadership for operational performance, ensuring projects are executed to the highest standards and profitability. The role involves managing end-to-end operations, driving continuous improvement, and building high-performing teams.

The ideal candidate will have significant experience in operations, a strong financial acumen, and a passion for customer satisfaction.

Qualifications

• Significant senior leadership experience in operations, project delivery, or service management.
• Proven experience leading high-performing, multi-disciplinary teams.
• Strong commercial and financial acumen with responsible for budgets and profitability.

Responsibilities

• Provide strategic leadership for all operational activities.
• Champion the One Convergint Values & Beliefs.
• Build and maintain strong customer relationships.
• Drive business performance through effective management of operational KPIs.
• Ensure accurate operational and financial reporting.
• Foster collaboration across regions and functions.
• Represent the business within the European Operations Excellence leadership group.

Skills

Leadership Orientation

Project Management

Customer Focus

Communication Skills

Initiative

Adaptability

Financial Acumen

Education

Bachelor’s degree in Engineering

Job description

Convergint is seeking an Operations Director to provide strategic leadership for operational performance, ensuring projects are executed to the highest standards and profitability. The role involves managing end-to-end operations, driving continuous improvement, and building high-performing teams.

The ideal candidate will have significant experience in operations, a strong financial acumen, and a passion for customer satisfaction.