Global Logistics Specialist

KCR Placement; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

LifeWorks EAP

Life assurance

Country-specific benefits

Job summary

ICON is seeking a Global Logistics Specialist to optimize and support international logistics for clinical trials. You will coordinate movement of laboratory kits, clinical samples and study materials, ensuring compliant, cost-effective transport across ICON’s global network.

You will work with regional teams, couriers, laboratories and stakeholders to design logistics strategies, monitor performance and drive continuous improvement in service quality, cost and efficiency.

Qualifications

• Strong relevant logistics or supply chain experience.
• Experience in the medical, pharmaceutical, healthcare or life sciences industry is preferred.
• Understanding of international transportation, import/export, and customs requirements.
• Experience working with logistics providers and cross-functional stakeholders.
• Analytical and problem-solving skills using data to improve performance.
• Ability to manage multiple priorities in a fast-paced global environment.
• Strong communication and stakeholder-management skills.
• A tertiary qualification in Logistics, Supply Chain Management or related discipline is preferred.
• Experience with Microsoft Office and data/reporting tools.
• Willingness to travel approximately 10%.

Responsibilities

• Provide specialist logistics support and oversight across global clinical trial studies and sponsor accounts.
• Support study start-up activities, including logistics requirement gathering and courier setup.
• Advise on transportation of clinical samples, lab kits and study materials across domestic and international markets.
• Manage import/export and customs requirements with regional teams and brokers.
• Monitor performance, service levels and trends to identify risks and opportunities for improvement.
• Escalate and resolve complex transportation and logistical issues.
• Build relationships with couriers, providers, laboratories and stakeholders to meet study needs.
• Use performance data to identify trends and develop data-driven recommendations.
• Support sponsor inquiries and client discussions on logistics capabilities and requirements.
• Drive process improvements, standardization and global initiatives.
• Share knowledge with regional teams to strengthen global logistics capabilities.
• Maintain documentation and ensure compliance with ICON procedures and regulations.

Skills

Logistics experience

Supply chain knowledge

Analytical skills

Stakeholder management

Communication skills

Education

Logistics degree

Tools

Microsoft Office

Data reporting

Job description

Global Logistics Specialist

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a Global Logistics Specialist at ICON, you will play a key role in supporting and optimizing global logistics operations for clinical trials. You will provide logistics expertise and oversight across the movement of laboratory kits, clinical samples and other study-related materials, helping to ensure reliable, compliant and cost-effective transportation across ICON’s global network.

Working with regional logistics teams, couriers, suppliers, laboratories and internal stakeholders, you will help develop effective logistics solutions, monitor performance, resolve complex issues and drive continuous improvement across global clinical trial logistics.

What You Will Do

• Provide specialist logistics support and oversight across global clinical trial studies and sponsor accounts, helping ensure logistics requirements are understood, planned and implemented effectively.
• Support study start-up activities, including logistics requirement gathering, courier selection and setup, shipping-process design and development of appropriate logistics strategies.
• Provide expertise relating to the transportation of clinical samples, laboratory kits and other study-related materials across domestic and international markets.
• Support complex import/export and customs requirements, working with regional teams, couriers, customs brokers and other stakeholders to facilitate compliant movement of clinical trial materials.
• Monitor courier and logistics performance, service levels and operational trends to identify risks, recurring issues and opportunities to improve quality, service and cost.
• Act as a logistics subject matter expert, supporting the resolution and escalation of complex transportation, courier, customs and operational issues.
• Build effective relationships with couriers, logistics providers, laboratories and internal stakeholders to ensure logistics solutions meet operational and study requirements.
• Use logistics data and performance metrics to identify trends, support root-cause analysis and develop practical, data-driven recommendations.
• Support sponsor inquiries, operational reviews and client discussions relating to logistics capabilities, performance and study-specific requirements.
• Drive and support logistics process improvements, standardization and global initiatives designed to improve service, quality, efficiency and cost effectiveness.
• Provide guidance and knowledge sharing to regional logistics teams, helping strengthen logistics capability and consistent application of processes globally.
• Maintain appropriate documentation and ensure logistics activities are conducted in accordance with applicable regulations, ICON procedures and quality requirements.

Your Profile

You will bring strong practical logistics experience, ideally gained within the pharmaceutical, medical, healthcare or clinical research industry, together with the ability to operate effectively in a complex global environment.

Required qualifications and experience:

• Strongrelevant logistics or supply chain experience.
• Demonstrated logistics experience within the medical, pharmaceutical, healthcare or life sciences industry. Experience specifically within the clinical trial environment would be a significant advantage.
• Strong practical understanding of international transportation, courier operations, import/export processes, customs requirements and global logistics networks.
• Experience working with logistics providers, couriers and cross-functional stakeholders to resolve complex operational issues.
• Strong analytical and problem-solving skills, with experience using logistics data and performance measures to identify trends, risks and opportunities for improvement.
• Ability to manage multiple priorities and take ownership of complex logistics issues in a fast-paced global environment.
• Strong communication and stakeholder-management skills, with the confidence to engage effectively with operational teams, suppliers, senior stakeholders and clients.
• A tertiary qualification in Logistics, Supply Chain Management or a related discipline is preferred.
• Experience with Microsoft Office and data/reporting tools used to analyze operational performance.
• Willingness to travel as required, approximately 10%.

#LI-SA2

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values.

We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request