Global Key Account Manager M/F

Crédit Agricole SA; Ireland; Remote; EUR 110.000 - 150.000; Vollzeit

Zusammenfassung

Crédit Agricole SA is seeking a senior professional to drive a multi-country development strategy across Europe, including Dublin and Ireland. You will collaborate with CAPFM, CAAB HQ, and local markets to shape offers, support distribution, and align operations with partner requirements.

The role requires 7+ years of experience in bank-insurance/retail banking, strong project management, and excellent English communication.

Qualifikationen

• Bachelor Degree or equivalent required.
• 6-10 years of professional experience in Bank-Insurance/Retail Banking or consumer credit marketing.
• Fluency in English is necessary; French is an advantage.

Aufgaben

• Co-design a global development strategy across countries and implement actions to deliver the plan.
• Lead global discussions with CAPFM and CAAB HQ on partnership topics.
• Monitor performance and adjust strategy with cross-country dashboards.

Kenntnisse

Organised

Analytical

Dynamic

Verbal & written comm

Ausbildung

Bachelor Degree

Tools

MS Office

Excel

PowerPoint

Jobbeschreibung

• CA Auto Bank is CA Group’s bank specialising in sustainable mobility. With operations in 19 countries, it combines a wide range of financing, rental and mobility services with innovative and flexible banking products.
• CA Auto Bank is a key Partner for CACI – contributing to a significant level of GWP across 4 countries (France, Italy, Germany, Spain)
• In October 2023, CACI was selected as CAAB’s key Partner for CPI and GAP
• CAAB has strong ambitions to grow in CPI /GAP and beyond, in the Mobility ecosystem – including through reinforcing insurance / services offer to their end customers

Duties and Responsibilities
1. Participate in the design of a development strategy across countries and implement the actions required to deliver the strategic plan.
In close coordination with CAPFM, Partner’s HQ and local Markets + CACI functions and local sales teams + BU International selected teams (e.g. sales, legal):

• Co-design a global development strategy across countries / lines of Businesses
  
  • Ensure sustainability and growth of programs in place – This includes
  • Product offers: working with teams in CACI to ensure we can provide flexible offers in line with partner requirements
  • Bringing support to Distribution through comprehensive sales & marketing and training support
  • Monitoring quality of operations – across Dublin / Lille ops teams
• Identify new avenues for growth – This includes
  
  • Bringing market / regulatory insights
  • Anticipating CAAB’s needs for new products
  • Assessing opportunities to develop new products reflecting market trends / competitors’ positioning (e.g. smart mobility products, Assistance services)
• Steer and coordinate implementation across countries / functions – Incl. product development/adjustments, operations (incl. relationship with TPAs), data flows, product documentation

2.Lead global discussions with CAPFM and CAAB HQ across x-countries Partnership topics

• Lead global financial negotiations with CAAB HQ and CAPFM
• Coordinate contractual formalization – including global agreements / local contracts
• Propose and steer global approach on specific projects (e.g. Data management) in conjunction with Data team in Dublin
• Propose and animate global and local governance frameworks

3. Monitor Global Partnership’s performance and adjust strategy accordingly

• Build a cross-countries dashboard and animate regular update – Including
  
  • Growth, Profitability
  • Operational KPIs / Customer Satisfaction
• Proactively propose strategy adjustments accordingly

4. Act as a Single Point of Contact across the CA Group

• With our Partner: CAPFM, CAAB HQ, CAAB local market teams
• Within CAA: CACI Dublin and local Teams, BU International Teams

Supplementary Information

Interface
Strong and continuous cross-functional / cross countries stakeholder management is key in this role

It includes:

• Daily interface with Sales teams across countries
• UW, Legal (CAA BU International), Operations Teams
• Relevant Central Functions at Credit Agricole Assurances
• Partner’s Senior and Middle Management both @ HQ (CAPFM, CAAB) and local levels
• TPA (Third Party Administrators)
• CACI ExCo Team + Senior colleagues / Board members executive and non-executive

Geographical area

Europe, Ireland

City

Dublin

Bachelor Degree / BSc Degree or equivalent

• Business School / University degree level required

Level of minimal experience

6-10 years

Experience

• 7+ years professional experience, ideally in the Bank-Insurance/Retail Banking/Consumer Credit Marketing sector

Required skills

• Organised, analytical, dynamic
• Excellent verbal and written communication skills
• Strong Microsoft Office skills including Excel, Word and Power Point
• Strong commercial drive and project management capability

Technical skills required

• Fluency in English is necessary
• French is an advantage

Languages

Languages

Fluency in English required, fluency in French is an advantage

General information

Entity

Crédit Agricole Creditor Insurance (CACI) is a subsidiary of Crédit Agricole Assurances specialising in borrower insurance and life protection. A market leader in France and the third largest player in Europe, CACI serves more than 5.6 million customers in 6 countries. It offers a full range of financial protection products, including borrower insurance, provident insurance, budget protection, cards and property, as well as automobile financial loss.

Entity

Crédit Agricole Creditor Insurance (CACI) is a subsidiary of Crédit Agricole Assurances specialising in borrower insurance and life protection. A market leader in France and the third largest player in Europe, CACI serves more than 5.6 million customers in 6 countries. It offers a full range of financial protection products, including borrower insurance, provident insurance, budget protection, cards and property, as well as automobile financial loss.
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities.