Global Key Account Manager M/F

Crédit Agricole; Dublin; Vor Ort; EUR 120.000 - 180.000; Vollzeit

Zusammenfassung

Crédit Agricole in Ireland seeks a Partnership Leader to design and execute multi-country development strategies with CAAB, CAPFM and CACI, aligning partner requirements with product and operations. You will coordinate global negotiations, governance frameworks, data flows, and performance dashboards across Dublin and Lille, acting as a single point of contact within the CA Group.

This role focuses on growing CPI/GAP initiatives and strengthening insurance and mobility services across markets.

Aufgaben

• Participate in design of a development strategy across countries and implement the actions required to deliver the strategic plan.
• Lead global discussions with CAPFM and CAAB HQ across x-countries Partnership topics.
• Monitor Global Partnership’s performance and adjust strategy accordingly.
• Act as a Single Point of Contact across the CA Group

Jobbeschreibung

Partnership context

• CA Auto Bank is CA Group’s bank specialising in sustainable mobility. With operations in 19 countries, it combines a wide range of financing, rental and mobility services with innovative and flexible banking products.
• CA Auto Bank is a key Partner for CACI – contributing to a significant level of GWP across 4 countries (France, Italy, Germany, Spain)
• In October 2023, CACI was selected as CAAB’s key Partner for CPI and GAP
• CAAB has strong ambitions to grow in CPI /GAP and beyond, in the Mobility ecosystem – including through reinforcing insurance / services offer to their end customers

Duties and Responsibilities

1. Participate in the design of a development strategy across countries and implement the actions required to deliver the strategic plan.

In close coordination with CAPFM, Partner’s HQ and local Markets + CACI functions and local sales teams + BU International selected teams (e.g. sales, legal):

• Co-design a global development strategy across countries / lines of Businesses
  • Ensure sustainability and growth of programs in place – This includes
  • Product offers: working with teams in CACI to ensure we can provide flexible offers in line with partner requirements
  • Bringing support to Distribution through comprehensive sales & marketing and training support
  • Monitoring quality of operations – across Dublin / Lille ops teams
• Identify new avenues for growth – This includes
  • Bringing market / regulatory insights
  • Anticipating CAAB’s needs for new products
  • Assessing opportunities to develop new products reflecting market trends / competitors’ positioning (e.g. smart mobility products, Assistance services)
• Steer and coordinate implementation across countries / functions – Incl. product development/adjustments, operations (incl. relationship with TPAs), data flows, product documentation

2. Lead global discussions with CAPFM and CAAB HQ across x-countries Partnership topics

• Lead global financial negotiations with CAAB HQ and CAPFM
• Coordinate contractual formalization – including global agreements / local contracts
• Propose and steer global approach on specific projects (e.g. Data management) in conjunction with Data team in Dublin
• Propose and animate global and local governance frameworks

3. Monitor Global Partnership’s performance and adjust strategy accordingly

• Build a cross-countries dashboard and animate regular update – Including
  • Growth, Profitability
  • Operational KPIs / Customer Satisfaction
• Proactively propose strategy adjustments accordingly

4. Act as a Single Point of Contact across the CA Group

• With our Partner: CAPFM, CAAB HQ, CAAB local market teams
• Within CAA: CACI Dublin and local Teams, BU International Teams