Global Funds Client Relationship Manager – Dublin

Carne Group; Dublin; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Carne Group, based in Dublin, seeks an experienced Client Relationship Manager to oversee service delivery across multiple fund structures and jurisdictions. You will work with Global Management Companies and asset servicing teams to drive superior client experiences.

In this role you’ll lead engagements, manage complex client needs, and contribute to governance and regulatory discussions while collaborating with Onboarding, Risk Monitoring, Sales, Product Development and Operations.

Competenze

• 5–7 years’ experience in the global funds industry.

Mansioni

• Lead initiatives to enhance client experience, ensuring consistent, high‑quality service across all touchpoints.
• Build and maintain trusted client relationships through timely responses and proactive engagement, including scheduled service calls, onsite visits, and participation in client meetings.
• Monitor industry and regulatory developments, advising clients on potential impacts and supporting necessary adjustments.
• Resolve client issues promptly, escalating to senior management when appropriate.
• Deliver clear, insightful reporting, combining data with meaningful commentary for Management Company / Board reporting.
• Represent the firm at Fund Board meetings, presenting key activities and escalating relevant matters.
• Address persistent service issues by challenging delegates, identifying gaps, proposing solutions, and guiding improvements through constructive dialogue.
• Collaborate with internal teams — including Onboarding, Risk Monitoring, Sales & Product Development, and Operations — to align on client and industry requirements.
• Contribute to strategic planning for Client Service Management, driving initiatives that enhance client experience and improve productivity.

Conoscenze

Client-facing

Regulated funds

Governance/regulatory

MS 365

IMC/CFA/ACCA or equivalent

Leadership

Strategic engagement

Industry experience

Formazione

Professional qualification (IMC/CFA/ACCA) or equivalent

Strumenti

Microsoft 365

Descrizione del lavoro

Carne Group, based in Dublin, seeks an experienced Client Relationship Manager to oversee service delivery across multiple fund structures and jurisdictions. You will work with Global Management Companies and asset servicing teams to drive superior client experiences.

In this role you’ll lead engagements, manage complex client needs, and contribute to governance and regulatory discussions while collaborating with Onboarding, Risk Monitoring, Sales, Product Development and Operations.