Global Benefits Operations Analyst

Jobtailor; Dún Laoghaire; On-site; EUR 42,000 - 66,000; Full time

Job summary

Jobtailor is seeking a Benefits Administrator to standardize and manage benefits processes across multiple countries from its Dublin area office. You will develop SOPs, review compliance, and reconcile vendor invoices while supporting HR teams locally.

Strong communication and confidentiality are essential for success. The role emphasizes cross‑country benefits knowledge, meticulous record keeping, and proficiency with MS Office and HR systems.

Qualifications

• Bachelor's degree in Human Resources or related field.
• 2+ years of experience in benefits administration in multiple countries.
• Familiarity with HR policies and regulations in different countries.
• Excellent written and verbal communication skills.
• Strong attention to detail, accuracy, and organizational skills.
• Ability to work independently.
• Experience using spreadsheets and Excel.
• Proficiency in HR systems and Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Fluency in English; proficiency in other European languages is a plus.

Responsibilities

• Develop and maintain clear, standardized SOPs for benefits processes across countries (e.g., enrollments, changes, terminations of benefits).
• Ensure SOPs are regularly reviewed, updated, and aligned with internal controls and local legal requirements.
• Track, process, and reconcile benefits‑related invoices from vendors and brokers.
• Ensure timely creation of purchase orders (POs) and maintain accurate records for finance audits and reporting.
• Create and maintain user‑friendly benefits documentation (FAQs, quick guides) to support employee self‑service.
• Conduct regular audits of benefits enrollments, terminations, and vendor billing to ensure accuracy.
• Act as a contact point for local HR teams and vendors regarding operational aspects of benefits.

Skills

Benefits administration

Cross-country experience

HR policies knowledge

Attention to detail

Independence

Excel

HR systems

Confidentiality

English fluency

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

Job description

Jobtailor is seeking a Benefits Administrator to standardize and manage benefits processes across multiple countries from its Dublin area office. You will develop SOPs, review compliance, and reconcile vendor invoices while supporting HR teams locally.

Strong communication and confidentiality are essential for success. The role emphasizes cross‑country benefits knowledge, meticulous record keeping, and proficiency with MS Office and HR systems.