Global Ads Support Engineer - AI & Integrations

Meta; Leinster; On-site; EUR 120,000 - 170,000; Full time

Job summary

Meta is seeking a Business Support Engineer to provide technical support for Advertising partners worldwide. You will work with a global team of engineers to diagnose issues across Meta’s Ads products and partner integrations, driving proactive improvements and high-quality partner experiences.

The role also spans cross-functional areas and AI-enabled workflows. Responsibilities include architecting troubleshooting methodologies, leading AI strategy, building scalable AI architectures, and

Qualifications

• 8+ years of software engineering or site reliability experience.
• Experience with API development on cloud infrastructures and debugging outages.

Responsibilities

• Architect global troubleshooting methodologies and escalation frameworks.
• Co-lead the AI-native technical strategy and drive large-scale AI adoption.
• Build and deploy complex AI architectures from prototype to production.
• Develop performance monitoring for partner integrations and drive improvements.
• Provide 24/7 on-call coverage via rotation.

Skills

REST APIs

Python

JavaScript/React

SQL

Data analysis

Technical documentation

System design

Communication

Tools

Kubernetes

Kubeflow

Docker

PyTorch

LLaMA

GPT

Claude

Falcon

Job description

Meta is seeking a Business Support Engineer to provide technical support for Advertising partners worldwide. You will work with a global team of engineers to diagnose issues across Meta’s Ads products and partner integrations, driving proactive improvements and high-quality partner experiences.

The role also spans cross-functional areas and AI-enabled workflows. Responsibilities include architecting troubleshooting methodologies, leading AI strategy, building scalable AI architectures, and