General Manager (Growth & Operations)

ICE Jobs; Galway; On-site; EUR 90,000 - 120,000; Full time

Job summary

ICE Jobs in Galway seeks an experienced business leader to shape growth and drive performance across the organisation. You will work closely with the Board, setting direction and getting involved in day-to-day execution to scale the business.

You will lead growth, develop teams, identify opportunities, and help implement systems and processes that enable sustainable expansion. The role offers autonomy, visibility, and the chance to make a measurable impact on business performance.

Qualifications

• Significant experience in a senior operational, commercial, or general management role.
• Experience working within SMEs, owner-managed businesses, or growth-stage organisations.
• Proven ability to balance strategic thinking with hands-on execution.

Responsibilities

• Leading and supporting the continued growth of the business.
• Identifying and developing new commercial opportunities.
• Working with teams to improve operational efficiency and customer experience.
• Building strong management capability and fostering a positive, accountable culture.
• Supporting the implementation of systems, processes and technologies that enable growth.
• Using data and insight to inform decision-making and improve performance.
• Collaborating closely with the Board on strategic priorities and business planning.

Skills

Senior management

SME experience

Commercial growth

Job description

Ready to make a real impact in a growing Galway business?

We are partnering with an ambitious and expanding Galway-based SME group seeking an experienced business leader to help shape the next phase of growth.

This is a unique opportunity for someone who enjoys both setting direction and getting involved in the day-to-day. Working closely with the Board, you will play a key role in driving performance, developing teams, identifying opportunities, and helping the business scale in a sustainable way.

This role would suit a commercially minded leader who thrives in an SME environment, enjoys variety, and is motivated by the opportunity to make a visible difference.

What you will be responsible for

• Leading and supporting the continued growth of the business.
• Identifying and developing new commercial opportunities.
• Working with teams to improve operational efficiency and customer experience.
• Building strong management capability and fostering a positive, accountable culture.
• Supporting the implementation of systems, processes and technologies that enable growth.
• Using data and insight to inform decision-making and improve performance.
• Collaborating closely with the Board on strategic priorities and business planning.

About you

• Significant experience in a senior operational, commercial, or general management role.
• Experience working within SMEs, owner-managed businesses, or growth-stage organisations.
• A proven ability to balance strategic thinking with hands‑on execution.
• Commercially aware, with a track record of delivering business growth and operational improvement.
• Comfortable working across multiple areas of a business and adapting to changing priorities.
• Experience leading, developing and mentoring teams.
• Strong relationship‑building and communication skills.
• Practical, proactive and solutions‑focused, with a willingness to roll up your sleeves when needed.

Why Join?

• Opportunity to work directly with decision‑makers and influence the future direction of the business.
• High level of autonomy and responsibility.
• A varied role where no two days are the same.
• The chance to see the direct impact of your work on business performance and growth.
• Join a successful local business with ambitious plans for the future.