General Manager

Gourmet Food Parlour; Dublin; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Tips

Staff meals

Career progression

Employee assistance programme

Flexible hours

Coffee on shift

Job summary

Gourmet Food Parlour in Dublin is seeking an experienced Restaurant General Manager to lead our new 8th Lock, Ashtown venue. You will build the team, establish standards, and drive exceptional guest experiences from day one.

Training will start in existing locations and you will work closely with Operations and HR to deliver a launch that sets the brand up for ongoing success.

Qualifications

• Extensive experience in a Restaurant/General Manager role in hospitality.
• Strong leadership, communication, and coaching skills.
• Proven ability to recruit, train, and develop teams for high-volume service.

Responsibilities

• Take full responsibility for day-to-day restaurant operations and lead by example.
• Lead preparations for the new opening, recruiting and developing the team.
• Manage people, training, scheduling, and performance with Operations/HR support.
• Build a high-performing team through structured training, coaching, and feedback.
• Own daily operations, ensure smooth service, clear communication, and high standards across shifts.
• Set and achieve sales, labor, service, and operational targets with data-driven insights.
• Ensure a warm, welcoming guest experience and consistent hospitality standards.
• Collaborate with Head Chef and Ops to hit food costs, labor efficiency, stock, and profitability.
• Oversee stock control, ordering, wastage, and portion control to minimise losses.
• Maintain top-tier food quality, presentation, and consistency with kitchen team.
• Foster strong front-of-house and back-of-house collaboration for smooth service.
• Uphold health, food safety, licensing, and company procedures with regular training.
• Maintain HACCP compliance and high cleanliness, organisation, and presentation.
• Monitor performance, give feedback, and address issues professionally.
• Be an ambassador for the Gourmet Food Parlour culture: hardworking, inclusive, customer-focused.

Skills

Leadership

Operations management

People management

Recruitment

Training

Customer service

Hospitality industry knowledge

Budgeting

Tools

Microsoft Office

Job description

Restaurant General Manager - Gourmet Food Parlour, 8th Lock, Ashtown

New Opening

Gourmet Food Parlour is delighted to offer an exciting opportunity for an experienced, motivated, and ambitious Restaurant General Manager to join our team ahead of the opening of our exciting new venue at 8th Lock, Ashtown, later this year.

We are looking for a dynamic and passionate leader who thrives in a fast-paced environment, has a genuine love for hospitality, and is committed to delivering exceptional food, service, and customer experiences.

As this is a new opening, the successful candidate will have the opportunity to play a key role in building the team, establishing operational standards, and helping shape the culture of the restaurant from day one.

Training will commence in our existing Gourmet Food Parlour locations, giving you the opportunity to become fully immersed in our brand, systems, culture, and standards before moving into the new Ashtown venue.

Responsibilities & Duties

Leadership:

Take full responsibility for the day-to-day running of the restaurant, leading by example and creating a positive, energetic, and professional working environment.

New Opening Leadership:

Play a central role in preparing for the opening of the new 8th Lock venue, helping to recruit, train, and develop the team while ensuring the restaurant is fully prepared to deliver an exceptional opening.

Team Management:

Lead all aspects of people management, including training, scheduling, performance management, and team development. Work closely with Operations and HR where required.

Training & Development:

Build a high-performing team through structured training, coaching, feedback, and ongoing development. Ensure all team members understand and consistently deliver Gourmet Food Parlour standards.

Operational Performance:

Take ownership of the restaurant's daily operational performance, ensuring smooth service, strong organisation, effective communication, and excellent standards across every shift.

Sales & Target Achievement:

Set, monitor, and achieve sales, labour, service, and operational targets. Use performance data and sales information to identify opportunities and drive continuous improvement.

Customer Experience:

Ensure every guest receives a warm, welcoming, and memorable experience. Lead the team in delivering consistently high standards of hospitality and customer service.

Financial Management:

Work closely with the Head Chef and Operations team to achieve financial targets, including food costs, labour efficiency, stock management, cash handling, waste reduction, and overall profitability.

Stock & Inventory:

Oversee stock control, ordering, deliveries, stock takes, portion control, and waste management to ensure excellent cost control and minimise losses.

Food Standards & Quality:

Maintain consistently high standards of food quality, presentation, portion and service in collaboration with the Head Chef and kitchen team.

Kitchen & Front-of-House Collaboration:

Work closely with the Head Chef and kitchen team to ensure excellent communication and a smooth, efficient service between front and back of house.

Health, Safety & Compliance:

Ensure all health and safety, food safety, security, licensing, and company procedures are followed. Provide regular training and ensure the team understands their responsibilities.

HACCP & Cleanliness:

Maintain full HACCP compliance and ensure the restaurant consistently meets Gourmet Food Parlour's standards for cleanliness, hygiene, organisation, and presentation.

Performance Management:

Monitor individual and team performance, provide regular feedback and coaching, recognise achievement, and address performance issues professionally when required.

Standards & Culture:

Be a strong ambassador for the Gourmet Food Parlour brand, setting the tone for a positive, inclusive, hardworking, and customer-focused culture.

Key Competencies

• Previous experience in a Restaurant Manager, General Manager, or senior hospitality management role
• Strong leadership skills with the ability to motivate and develop a diverse team
• A genuine passion for hospitality, food, and delivering exceptional customer experiences
• Commercially aware with a strong understanding of sales, labour, food costs, and profitability
• Highly organised, proactive, and able to manage multiple priorities in a busy environment
• Excellent communication and interpersonal skills
• Strong problem-solving ability and a calm, solutions-focused approach
• Customer-focused with a strong attention to detail
• Experience with recruitment, training, scheduling, and performance management
• Knowledge of HACCP, food safety, health & safety, and hospitality compliance
• Comfortable working with operational systems, reporting, and Microsoft Office
• Flexible and adaptable, with the ability to work evenings, weekends, and busy trading periods
• A hands-on management style and willingness to lead from the front
• Ambition to grow with an expanding Irish hospitality brand

What We Offer

• Exciting opportunity to lead a brand-new Gourmet Food Parlour venue
• Full training in our existing locations before the new opening
• Employee Assistance Programme
• Access to dedicated training and development platforms
• Flexible working hours
• Excellent career progression opportunities
• Tips
• Coffee on shift
• Discounted Staff meals
• Supportive and collaborative management team
• Opportunity to be part of the opening team and help establish the restaurant from the ground up

Why Gourmet Food Parlour?

This is more than an opportunity to manage a restaurant. As the General Manager of our new 8th Lock, Ashtown venue, you'll have the chance to build a team, establish a strong restaurant culture, develop your people, and play a key role in the successful launch of one of our newest locations.

If you are an ambitious hospitality professional who loves leading people, delivering great food and service, and wants to be part of an exciting new opening, we'd love to hear from you.

Join Gourmet Food Parlour and help us make 8th Lock, Ashtown a fantastic new destination for our customers and our team.

Gourmet Food Parlour is proud to be an Equal Employment Opportunity employer.

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants.