Fundraising Officer

OASIS Group; Dublin; On-site; EUR 36,000 - 51,000; Full time

Benefits offered by this job

Defined Pension Contribution Scheme: 0

10% Discount on Laya Healthcare

Annual leave 25 days, exclusive of HOL

Flexible working options

Financial support for further 教育

Job summary

Jigsaw, the National Centre for Youth Mental Health, is seeking a Fundraising Officer to join the communications and fundraising team. Reporting to the Fundraising Coordinator, you will contribute to increasing awareness and funds for Jigsaw's services and support a dynamic 10-person team that shares a passion for youth mental health.

You will focus on Community Fundraising and Events & Challenges, manage donor recruitment, event delivery, campaign delivery, relationship building, donor

Qualifications

• A minimum of 3 years’ experience working professionally within fundraising, community development, project management or a related area.
• Excellent communication skills (both written and verbal) and comfortable speaking or presenting in person, on the phone and online.
• Experience of working with a CRM system (ideally Salesforce).
• The ability to manage multiple projects simultaneously.
• You are insights-driven and are committed to quality, accuracy, and consistency.
• Demonstrated ability to bring fundraising projects from strategy development through to execution, in line with fundraising income targets.
• You are passionate about supporting young people with their mental health and achieving change in Irish society.
• Proficient in Microsoft Office.
• Excellent organisation and time management skills.
• Ability to communicate and collaborate with co-workers in a team-oriented environment.
• Demonstrate initiative and a drive for results.
• A 3rd level qualification in fundraising, marketing or related field.
• Experience in Salesforce is a distinct advantage.
• Proficient in presenting and public speaking.
• Previous experience in an NGO environment.

Responsibilities

• Increase supporter acquisition and retention across key audiences of community and events fundraisers, delivering KPIs, income targets and retention objectives.
• Build strong relationships with fundraisers and supporters via phone, email and face-to-face, representing Jigsaw at events.
• Develop, plan, and budget fundraising campaigns with focus on communications, acquisition, retention, cultivation and recognition.
• Grow engagement and lifetime value while upholding high standards of supporter care across the department.
• Manage donors through a CRM and contribute to GDPR data management plans.
• Capture and communicate fundraising data to enable quick decision-making.
• Collaborate with colleagues across the Jigsaw network to promote a strong fundraising culture.
• Participate in delivering the organisational Fundraising Strategy.
• Work with other departments as a supportive and effective team member.

Skills

Communication skills

CRM experience

Multitasking

Public speaking

Office proficiency

Team collaboration

Initiative

Education

Fundraising degree

Tools

Salesforce

Microsoft Office

Job description

We are Jigsaw, the National Centre for Youth Mental Health. Formerly known as Headstrong, we were established in 2006 and to this day, we remain committed to leading a nationwide transformation in the area of youth mental health. By joining the Jigsaw Team, you will help us to create an Ireland where every young person’s mental health is valued and supported.In Jigsaw we believe in intervening early with mental health difficulties, offering a therapeutic service to young people at primary care

We are Jigsaw, the National Centre for Youth Mental Health. Formerly known as Headstrong, we were established in 2006 and to this day, we remain committed to leading a nationwide transformation in the area of youth mental health. By joining the Jigsaw Team, you will help us to create an Ireland where every young person’s mental health is valued and supported.In Jigsaw we believe in intervening early with mental health difficulties, offering a therapeutic service to young people at primary care Show more

Description

Position summary:

Reporting to the Fundraising Coordinator, Jigsaw’s new Fundraising Officer will be a central member of the communications and fundraising team. You will join a dynamic, fast-paced, innovative and multi-award-winning 10-person team that shares a passion for increasing awareness and funds for Jigsaw's youth mental health services and support.

This is a varied fundraising role, supporting activity across the wider Fundraising team, with a particular focus on the day-to-day delivery of Community Fundraising and Events & Challenges fundraising activity. You will support donor and participant recruitment, event management, campaign delivery, relationship building, supporter retention and stewardship, helping to grow our passionate community of fundraisers and supporters.

You will be a people-focused relationship builder who enjoys engaging directly with supporters and excels in working collaboratively with colleagues to achieve organisational goals. Working closely with the Fundraising Coordinator and wider Fundraising team, you will contribute to the effective delivery of fundraising activity in line with our national Fundraising Strategy.

RESPONSIBILITIES

• You will work closely with the Fundraising Coordinator, Fundraising Manager and the wider team in increasing supporter acquisition and retention across our key strategic audiences of community and events fundraisers, delivering agreed KPIs (Key Performance Indicators), agreed income targets and retention objectives, both regionally and nationally.
• Possessing excellent people skills, you will build strong person-to-person relationships with fundraisers and supporters. You will be comfortable engaging regularly with supporters by phone, email and face-to-face, representing Jigsaw at events and responding professionally and diplomatically to sensitive or challenging situations.
• In line with the highest standards of fundraising practice, you will be central in the development, planning, and budgeting of our suite of fundraising and donor recruitment campaigns, with a focus on communications, acquisition, retention, cultivation, and recognition.
• You will build strong and lasting supporter relationships, growing engagement, connection and lifetime value while championing a high standard of supporter care across the department.
• You will have experience of managing donors through a CRM (Customer Relationship Management) platform and will contribute to Jigsaw CRM’s development and data management plans in line with GDPR (General Data Protection Regulation) guidelines.
• With a keen eye for results and impact, you will capture and communicate fundraising data in a clear manner that can enable decision-making quickly and effectively.
• Internally, you will work collaboratively with colleagues across the Jigsaw network, helping to promote a strong culture and understanding of the role of Fundraising and donor recognition throughout Jigsaw.
• You will actively participate in the delivery of all elements of our organisational Fundraising Strategy.
• You will work collaboratively with other departments across Jigsaw and be a supportive and effective team member.

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• A minimum of 3 years’ experience working professionally within fundraising, community development, project management or a related area.
• Excellent communication skills (both written and verbal) and comfortable speaking or presenting in person, on the phone and online.
• Experience of working with a CRM system (ideally Salesforce).
• The ability to manage multiple projects simultaneously.
• You are insights-driven and are committed to quality, accuracy, and consistency.
• Demonstrated ability to bring fundraising projects from strategy development through to execution, in line with fundraising income targets.
• You are passionate about supporting young people with their mental health and achieving change in Irish society.
• Proficient in Microsoft Office.
• Excellent organisation and time management skills.
• Ability to communicate and collaborate with co-workers in a team-oriented environment.
• Demonstrate initiative and a drive for results.
• A 3rd level qualification in fundraising, marketing or related field.
• Experience in Salesforce is a distinct advantage.
• Proficient in presenting and public speaking.
• Previous experience in an NGO environment.

Salary commensurate with qualifications and experience. Factors taken into account in determining an appropriate scale include the candidate’s knowledge, skills, experience and qualifications relevant to the job. The salary range for this role will be €36,166 - €51,290.

Jigsaw operates the following benefits for its employees:

• Defined Pension Contribution Scheme: Up to 10% employer and 5% employee contribution
• 10% Discount on Laya Healthcare
• Annual leave 25 days, exclusive of public holidays and 1.5 company days
• Flexible working options
• Financial support for further education

Jigsaw - The National Centre for Youth Mental Health . is an Equal Opportunity Employer