Fund Services - Client Solutions Associate/AVP

Testing Site - JPMC; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Testing Site - JPMC in Dublin is seeking a Solutions Associate in the Client Solutions team to ensure deals are executed and onboarded efficiently, maximizing revenue opportunities.

You will manage new and incremental deals, coordinate virtual teams across Sales, Product, Operations, and Technology, and act as the client-facing lead, aligning structure and requirements while driving continuous improvements.

Qualifications

• Self-starter capable of working in a pressurized environment.
• Strong verbal and written communication skills.
• Experience with project management and leading virtual teams.

Responsibilities

• 'Best in Class' Implementation client experience
• Take responsibility for the implementation of deals, from start to completion
• Deliver Project management of virtual teams across Sales, Product, Operations, Technology
• Act as the face to the client, agreeing structure, requirements and operating models, with regular updates
• Support sales process including RFPs and client pitches
• Communicate with Senior Sponsors and key Stakeholders
• Manage project plans, issues logs and status reports
• Identify and resolve issues and risks to sustain project direction
• Ensure smooth transition to BAU with zero issues
• Identify process improvements and own their execution
• Keep product and regulatory knowledge current

Skills

Project management

Client facing

Self-starter

Structured execution

Time management

Verbal and written communication

Tools

Microsoft Office

Job description

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products.

Job Summary:

As a Solutions Associate within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward.

Job responsibilities:

• 'Best in Class' Implementation client experience
• Take responsibility for the implementation of deals, from start to completion
• Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology)
• Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns.
• Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required.
• Communicate clearly and effectively with Senior Sponsors and other key Stakeholders
• Manage the project progress by use of project plans, issues logs and status reports
• Identify and manage the escalation and resolution of issues and risks, sustaining project direction
• Ensure new business transitions seamlessly into BAU with zero issues
• Identify process improvements with subsequent ownership of improvement execution
• Ensure product and regulatory knowledge is current.

Required qualifications, capabilities, and skills:

• Self-starter with the ability to work in a pressurized environment
• Highly structured and methodical in execution
• Clear, articulate and concise verbal and written communication
• Ability to multi-task and prioritize workloads, strong time-management skills
• Ability to understand and resolve or escape issues quickly
• Good knowledge of Microsoft Office Applications.

Preferred qualifications, capabilities, and skills:

• Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects
• Proven track record in client facing roles
• Knowledge of Securities Services Products