Fund Services Client Solutions Analyst – Onboarding & PM

Testing Site - JPMC; Dublin; On-site; EUR 55,000 - 75,000; Full time

Job summary

J.P. Morgan is seeking a Solutions Analyst within the Client Solutions team to ensure deals are executed and onboarded efficiently, maximizing revenue opportunities. You will manage projects for new and incremental deals and gain exposure to JPM products.

You will promote improvements in client onboarding and collaborate with Sales, Product, Operations, and Technology, acting as the client face and coordinating with senior sponsors to keep programs on track.

Qualifications

• 1+ years experience in industry.
• Self-starter with the ability to work in a pressurized environment.
• Highly structured and methodical in execution.
• Clear, articulate and concise verbal and written communication.
• Ability to multi-task and prioritize workloads, strong time-management skills.
• Ability to understand and resolve or escalated issues quickly.
• Good knowledge of Microsoft Office Applications.

Responsibilities

• Provide ‘Best in Class’ Implementation client experience.
• Take responsibility for the implementation of deals, from start to completion.
• Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology).
• Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns.
• Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required.
• Communicate clearly and effectively with Senior Sponsors and other key Stakeholders.
• Manage the project progress by use of project plans, issues logs and status reports.
• Identify and manage the escalation and resolution of issues and risks, sustaining project direction.
• Ensure new business transitions seamlessly into BAU with zero issues.
• Identify process improvements with subsequent ownership of improvement execution.
• Ensure product and regulatory knowledge is current.

Skills

Project management

Client-facing experience

Communication

Time management

Tools

Microsoft Office

Job description

J.P. Morgan is seeking a Solutions Analyst within the Client Solutions team to ensure deals are executed and onboarded efficiently, maximizing revenue opportunities. You will manage projects for new and incremental deals and gain exposure to JPM products.

You will promote improvements in client onboarding and collaborate with Sales, Product, Operations, and Technology, acting as the client face and coordinating with senior sponsors to keep programs on track.