Full Time Retail Sales Consultant - Douglas

Eircom Limited; Cork; Hybrid; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave (22 days)

Wellness programme

Employee assistance programme

Healthcare discount

Staff discount

Training & development

Tax saver tickets

Bike to work

Job summary

eir is seeking a Retail Sales Consultant for a full-time role in Douglas, County Cork. You will engage customers, understand their needs, and tailor broadband and mobile solutions to meet expectations.

The role offers a base salary of €28,798 plus an attractive commission structure, with full training provided. You’ll work in a target-driven environment, receive ongoing support and opportunities for advancement, and enjoy benefits including wellness programmes, healthcare discounts, and 22 days

Qualifications

• Confident in engaging with a variety of customers and understanding their needs.
• Clear, effective communication with the ability to explain products and services.
• Positive, target-driven mindset with a passion for providing great service.
• Interest in mobile, broadband and emerging technologies.

Responsibilities

• Build rapport with customers, understand their needs, and recommend suitable mobile and broadband solutions.
• Meet or exceed individual sales targets while contributing to store performance.
• Handle queries and issues efficiently to ensure customer satisfaction.
• Support daily store operations including stock control, data entry, and cash handling.
• Stay up-to-date with eir’s product offerings, promotions and store policies for accurate service.
• Keep informed of competitor offerings to provide relevant information.

Skills

Customer engagement

Communication

Target-driven

Interest in tech

Job description

Full Time Retail Sales Consultant - Douglas

Closing Date: 03/11/2026

Reference #: 2010

Role Title:

Retail Sales Consultant – Full Time – Douglas

About This Role:

As a Retail Sales Consultant at eir, you will be a face of ourbrand—engaging with customers to understand their needs and providing tailoredbroadband and mobile solutions that exceed expectations. In this dynamic retailrole, every interaction is an opportunity to represent eir’s values, grow ourcustomer base, and contribute to the success of your store. Enjoy earning amonthly salary along with additional earnings from our attractive commissionstructure. If you’re a people person with a passion for tech and a drive to hittargets, we’d love to hear from you.

Why This Role:

This is more than just a retailjob—it’s your chance to build a career in an exciting and fast-paced industry.

As a Retail Sales Consultant, you’ll:

• Work in a target-driven environment that rewardsachievement.
• Be part of a team where your input is valued and yoursuccess is celebrated.

This role is ideal for someonewho thrives in a busy setting and enjoys sales and working with people. You'llreceive full training, so even if you’re new to telecoms, you’ll be set up forsuccess.

Benefits include

• Earn your annual salary of €28,798 + Attractive commission structure!
• Continuous support, learning and opportunities foradvancement.
• Enhanced earning potential through various staffincentives.
• Staff offer.
• Free eir Wellness Programme & Employee AssistanceProgramme.
• Discounted healthcare plan.
• 22 days annual leave.
• Generous family friendly policies, includingfertility, pregnancy loss, menopause and others.
• Commitment to Diversity and Inclusion.
• Paid leave benefits incl. maternity and sick leavebenefits.
• Tax saver tickets and bike to work scheme.

Expectations From TheRole:

As a Retail Sales Consultant, your key responsibilities will include:

• Customer Engagement: Build rapport with customers,understand their needs, and recommend the most suitable mobile and broadbandsolutions.
• Sales Delivery: Consistently meet or exceed individualsales targets while contributing to the store’s overall performance.
• Customer Experience: Handle queries and issuesefficiently, ensuring every customer leaves satisfied.
• Store Operations: Support daily administrative tasks,including stock control, data entry, and cash handling.
• Product & Policy Knowledge: Stay up-to-date witheir’s product offerings, promotions, and store policies to ensure accurate andcompliant service delivery.
• Market Awareness: Keep informed of competitorofferings so you can provide customers with the most competitive and relevantinformation.

Flexibility is essential—you’llbe required to work evenings and weekends in line with store trading hours.

Requirements For ASuccessful Application:

Knowledge, skills and abilities

• Confidence in engaging with a variety of customers andunderstanding their needs.
• Clear, effective communication skills with a strongability to explain products and services.
• A positive, target-driven mindset with a passion forproviding great service.
• Interest in mobile phones, broadband, and emergingtechnologies.

Qualifications

• 1–2 years of experience in retail or sales isdesirable, but relevant life experience will also be considered.
• A strong customer focus and a proactive attitude arekey to success in this role.

Others:

Our purpose is to connect for a better Ireland.

Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.

Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.

We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.

If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.