Full Time Retail Sales Consultant - Douglas

eir Ireland; Cork; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Annual salary €28,798

Commission structure

Staff incentives

Wellness & EAP

Referral scheme

Discounted healthcare

Pension scheme contribution

22 days annual leave

Diversity & Inclusion

Paid leave benefits

Tax saver & bike to work

Job summary

eir is seeking a Retail Sales Consultant for the Douglas store in Cork. You’ll engage with customers to understand their needs and tailor mobile and broadband solutions while representing our brand with enthusiasm.

You’ll receive a competitive annual salary of €28,798 plus an attractive commission structure, ongoing training, and opportunities for advancement. Join a team that values your input and supports your career in a fast-paced telecoms environment.

Qualifications

• 1–2 years retail or sales experience desirable.
• Strong customer focus and a proactive attitude.
• Interest in mobile, broadband and emerging technologies.

Responsibilities

• Engage with customers to understand their needs and recommend suitable mobile and broadband solutions.
• Consistently meet or exceed individual sales targets while contributing to store performance.
• Handle queries and issues to ensure a positive customer experience.
• Support daily store operations including stock checks, data entry and cash handling.
• Remain up-to-date with eir’s products, promotions and store policies.
• Keep informed of competitor offerings to provide relevant information to customers.

Skills

Customer engagement

Clear communication

Target-driven mindset

Tech interest

Education

1–2 years retail/sales experience desirable

Job description

• Pension scheme contribution.

Role Title:

Retail Sales Consultant – Full Time – Douglas

Business Area:

Douglas Retail Store

About This Role:

As a Retail Sales Consultant at eir, you will be a face of our brand—engaging with customers to understand their needs and providing tailored broadband and mobile solutions that exceed expectations. In this dynamic retail role, every interaction is an opportunity to represent eir’s values, grow our customer base, and contribute to the success of your store. Enjoy earning a monthly salary along with additional earnings from our attractive commission structure. If you’re a people person with a passion for tech and a drive to hit targets, we’d love to hear from you.

Why This Role:

This is more than just a retail job—it’s your chance to build a career in an exciting and fast-paced industry.

As a Retail Sales Consultant, you’ll:

• Deliver outstanding customer service.
• Work in a target-driven environment that rewards achievement.
• Be part of a team where your input is valued and your success is celebrated.

This role is ideal for someone who thrives in a busy setting and enjoys sales and working with people. You'll receive full training, so even if you’re new to telecoms, you’ll be set up for success.

Benefits Include

• Earn your annual salary of €28,798 + Attractive commission structure!
• Continuous support, learning and opportunities for advancement.
• Enhanced earning potential through various staff incentives.
• Staff offer.
• Free eir Wellness Programme & Employee Assistance Programme.
• €500 Employee Referral Scheme.
• Discounted healthcare plan.
• Pension scheme contribution.
• 22 days annual leave.
• Generous family friendly policies, including fertility, pregnancy loss, menopause and others.
• Commitment to Diversity and Inclusion.
• Paid leave benefits incl. maternity and sick leave benefits.
• Tax saver tickets and bike to work scheme.

Expectations From The Role:

As a Retail Sales Consultant, your key responsibilities will include:

• Customer Engagement: Build rapport with customers, understand their needs, and recommend the most suitable mobile and broadband solutions.
• Sales Delivery: Consistently meet or exceed individual sales targets while contributing to the store’s overall performance.
• Customer Experience: Handle queries and issues efficiently, ensuring every customer leaves satisfied.
• Store Operations: Support daily administrative tasks, including stock control, data entry, and cash handling.
• Product & Policy Knowledge: Stay up-to-date with eir’s product offerings, promotions, and store policies to ensure accurate and compliant service delivery.
• Market Awareness: Keep informed of competitor offerings so you can provide customers with the most competitive and relevant information.

Flexibility is essential—you’ll be required to work evenings and weekends in line with store trading hours.

Requirements For A Successful Application:

Knowledge, Skills And Abilities

• Confidence in engaging with a variety of customers and understanding their needs.
• Clear, effective communication skills with a strong ability to explain products and services.
• A positive, target-driven mindset with a passion for providing great service.
• Interest in mobile phones, broadband, and emerging technologies.

Qualifications

• 1–2 years of experience in retail or sales is desirable, but relevant life experience will also be considered.
• A strong customer focus and a proactive attitude are key to success in this role.

Others:

About Eir

Our purpose is to connect for a better Ireland.

Our ambition is to be the number one choice for telecommunications and technology solutions, delivering for our customers today and into the future.

Our new values and behaviours reflect both who we are and who we strive to become. They are the way that we bring our purpose to life in eir.

We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.

If successful in the interview process, eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.