Front Office QA Leader: Quality Strategy & Automation

Glanbia Nutritionals, Inc.; Kilkenny; Hybrid; EUR 90,000 - 115,000; Full time

Job summary

Glanbia Nutritionals, Inc. is seeking a Front Office QA Manager to lead quality assurance strategy, governance, testing execution and continuous improvement across the Front Office technology portfolio.

You will collaborate with product managers, architects and delivery teams to ensure solutions are fit for purpose and released with confidence. Based in Kilkenny with hybrid working, you will own QA roadmap, define test approaches for Customer 360, CRM, DAM, PXM and eCommerce, lead

Qualifications

• At least 3 years of experience in QA leadership, quality engineering, or test management for enterprise-scale delivery.
• Experience with functional test execution (System, Integration, E2E, Regression, Exploratory).
• Proficiency in building and scaling automation testing tools (Tricentis, Worksoft, Selenium, Cypress, Postman).
• Experience defining enterprise QA strategies and quality reporting frameworks.
• Familiarity with Jira, Confluence and Test Management software (X-ray preferred).

Responsibilities

• Own and maintain Front Office QA strategy, governance and multi-year test automation roadmap.
• Translate roadmap into an integrated quality plan with cross-project dependencies.
• Define proportionate test approaches for initiatives across Customer 360/CDP, CRM, DAM, PXM and syndication, Digital Shelf Analytics, eCommerce and portals.
• Lead test planning and execution across system, integration, API, end-to-end, regression, exploratory, data migration, reporting and non-functional testing.
• Validate complete business processes and customer journeys across platforms, channels and regions.
• Establish data quality assurance for customer, product, content and digital asset data, including migration, transformation, reconciliation, lineage and downstream consumption.
• Establish and govern UAT, including entry and exit criteria, business participation, evidence, defect triage and formal acceptance.
• Coordinate test environments, test data and access requirements across product teams, architecture, security, service management and external partners.
• Govern quality deliverables from systems integrators, software vendors and managed service partners, ensuring consistent standards and transparent reporting.
• Own portfolio-level defect, risk and quality reporting, providing clear dashboards, trends, release readiness recommendations and escalations to delivery and business leadership.

Skills

QA leadership

Quality engineering

Test governance

Test planning

Automation testing

API testing

Cross-functional collab

Data quality

Tools

Tricentis

Selenium

Cypress

Postman

Jira

Confluence

X-ray

Worksoft

Job description

Glanbia Nutritionals, Inc. is seeking a Front Office QA Manager to lead quality assurance strategy, governance, testing execution and continuous improvement across the Front Office technology portfolio.

You will collaborate with product managers, architects and delivery teams to ensure solutions are fit for purpose and released with confidence. Based in Kilkenny with hybrid working, you will own QA roadmap, define test approaches for Customer 360, CRM, DAM, PXM and eCommerce, lead