Front Office QA Director — Strategy, Automation & Governance

Glanbia; Kilkenny; Hybrid; EUR 80,000 - 110,000; Full time

Job summary

Glanbia Management Services in Kilkenny seeks a Front Office QA Manager to own quality strategy and governance across Customer 360, CRM, DAM, PXM, eCommerce and related platforms. You will lead cross-functional QA efforts with product managers, architects and partners to ensure data quality, traceable test plans and confident releases.

The role requires 3+ years in QA leadership, strong automation experience and stakeholder collaboration.

Qualifications

• 3+ years in QA leadership or test management for enterprise tech
• Experience with system/integration/API/-end-to-end testing
• Experience building automation testing frameworks
• Experience with governance KPIs and quality reporting

Responsibilities

• Own QA strategy, governance and multi-year automation roadmap
• Translate roadmap into an integrated quality plan across platforms
• Lead test planning and execution across system, integration, API and E2E testing
• Validate end-to-end business processes across channels and regions
• Establish data quality assurance and UAT governance
• Coordinate test environments, data and access requirements
• Govern quality deliverables from third-party vendors and partners
• Provide dashboards and release readiness recommendations

Skills

QA leadership

problem-solving

communication

automation testing

functional testing

test governance

stakeholder management

Jira/Confluence

Selenium/Cypress

Education

ISTQB Foundation certification

Tools

Tricentis

Worksoft

Selenium

Cypress

Postman

AutonomIQ

Jira

Confluence

X-ray

Job description

Glanbia Management Services in Kilkenny seeks a Front Office QA Manager to own quality strategy and governance across Customer 360, CRM, DAM, PXM, eCommerce and related platforms. You will lead cross-functional QA efforts with product managers, architects and partners to ensure data quality, traceable test plans and confident releases.

The role requires 3+ years in QA leadership, strong automation experience and stakeholder collaboration.