Front Line Manager

Northern Europe; Dublin; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Aramark Ireland is seeking a Front Line Manager for a Dublin city centre unit serving 650 customers daily, delivering an innovative food offer and exceptional service. You will lead the on-site catering team, manage budgets, and uphold quality standards.

The role requires a Diploma/Degree in Catering, 5 years of operations experience with management exposure, and strong people skills. You will liaise with clients and staff to drive performance and service excellence.

Qualifikationen

• Diploma/Degree in Catering/Professional Cookery.
• 5 years operational experience, including at least 1 year in management.
• Excellent front-of-house skills and attention to detail.
• A passion for food with a clear customer service focus.
• Excellent people management and communication with staff and clientele.
• Flexibility and ability to work on own initiative and multi-task.

Aufgaben

• Day to day management of the unit and on-site catering team based on site.
• Set annual budgets for the unit and achieve them.
• Maintain financial information system as required by Aramark and the client.
• Implement and maintain procedures on site as outlined by HR, Q&S, Internal Audit, and Opxcentral.
• Assume overall responsibility for Quality and Safety compliance on site.
• Monitor and evaluate site performance and productivity.
• Maintain good communications with client, key customers and staff.
• Review financial and operational performance to meet targets.
• Identify opportunities at unit level and investigate potential.
• Manage recruitment, training and development of management team on site.

Kenntnisse

Front of house

People management

Budgeting

Customer service

Food preparation

Communication

Ausbildung

Diploma/Degree in Catering/Professional Cookery

Jobbeschreibung

Aramark Food-services are currently recruiting for a Front Line Manager for a Dublin city centre business unit with 650 customers on site. This hands on individual will assume full responsibility for delivering a highly innovative food offer and delivering exceptional service to our customers. This role is suited to an experienced catering professional passionate about food and excellent service.

Your key responsibilities will include but are not limited to:

• Day to day management of the unit and on-site catering team based on site.
• To set annual budgets for the unit and achieve them.
• To maintain financial information system as required by Aramark and the client.
• Implementation and maintenance of appropriate procedures on site as outlined by HR, Q&S, Internal Audit, and Opxcentral.
• To assume overall responsibility for Quality and Safety compliance on site.
• Monitor and evaluate site performance and productivity.
• To maintain good communications and working relationships with your client, key customers and all staff.
• Consistently and proactively review financial and operational performance of contract to ensure the achievement of all business and financial targets.
• Identify opportunities at unit level and investigate potential.
• To manage recruitment, training and development of management team on site and to provide regular feedback on performance.
• To attend operations/management meetings

Qualifications

• Diploma/Degree in Catering/Professional Cookery.
• 5 years operational experience at least one at management level in food service/restaurant operation.
• Excellent front of house skills & attention to detail.
• A passion for food with a clear, concise customer service focus.
• Excellent people management/communication skills with staff and clientele.
• Flexibility and ability to work on own initiative.
• Ability to take the lead and develop the business on a daily basis.
• Strong financial acumen with the ability to manage food costing and ensure budgets are met
• Hands on food prep and cooking experience.
• Professionalism, neat appearance on a daily basis.
• Problem Solving/resolving abilities.
• Keen time management and ability to multi task.

Additional Information

About Aramark
Aramark Ireland is a leader in food, facilities, and workplace services, supporting clients across healthcare, education, business, and the public sector. With over 40 years in Ireland and more than 8,000 colleagues across Ireland and Northern Ireland, we are committed to service excellence, innovation, sustainability, and creating meaningful experiences for our clients, colleagues, and communities.

Aramark is committed to creating a diverse and inclusive workplace and welcomes applications from all candidates.