Front Desk & Guest Services Specialist

The Address Collective; Dublin; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

The Address Citywest is seeking a Front Office Assistant to greet guests, check them in and allocate rooms according to established procedures. You will work as part of our front desk team, ensuring every guest receives efficient, friendly service.

Key duties include handling reservations, answering calls, maintaining lobby standards, processing payments, and providing information on local services. The ideal candidate communicates professionally, stays organized, and supports colleagues to

Qualifikationen

• Fluent English and strong customer-service skills.
• Experience in hospitality front-office operations preferred.

Aufgaben

• Greet guests and allocate rooms per procedures.
• Receive and register guests on arrival with names.
• Post charges to room folios and balance cash.
• Answer switchboard warmly and transfer calls.
• Maintain cleanliness, security and safety standards in the lobby.
• Provide high level of customer service at all times.

Kenntnisse

Fluent in English

Outlook

Hospitality

Jobbeschreibung

The Address Citywest is seeking a Front Office Assistant to greet guests, check them in and allocate rooms according to established procedures. You will work as part of our front desk team, ensuring every guest receives efficient, friendly service.

Key duties include handling reservations, answering calls, maintaining lobby standards, processing payments, and providing information on local services. The ideal candidate communicates professionally, stays organized, and supports colleagues to