Food Service Team Lead

Centra; Galway; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Centra Headford is advertising a Food Supervisor role at The Burger Buff operation near Galway. The role focuses on managing a team in a fast-paced environment and delivering excellent customer service, while upholding company values and store policies.

The ideal candidate will have strong organizational, communication and leadership skills, with experience in customer-facing roles and a proactive approach to training and development.

Qualifications

• Organise work, delegate responsibilities and support team in a fast-paced restaurant/fast food environment
• Work as part of a team in a fast-paced environment
• Multitask effectively under pressure
• 2 years of customer service facing experience is desirable
• Live the company values: Proud, Energetic, Imaginative, Community-Based
• Be approachable and lead by example to encourage teamwork and a positive workplace
• Set the standard for colleagues in customer service and food preparation
• Assist in induction, training and development of employees
• Handle customer queries efficiently, professionally and per store policy
• Engage with new initiatives and embrace new ways of working

Responsibilities

• Manage and motivate the team to ensure efficient operation and great service
• Provide customers with brilliant experience at all times
• Assist in induction and training of new staff

Skills

Leadership

Teamwork

Customer service

Multitasking

Communication

Job description

Centra Headford is advertising a Food Supervisor role at The Burger Buff operation near Galway. The role focuses on managing a team in a fast-paced environment and delivering excellent customer service, while upholding company values and store policies.

The ideal candidate will have strong organizational, communication and leadership skills, with experience in customer-facing roles and a proactive approach to training and development.