Food Service & Catering Assistant — Customer Experience

Hollybank Trustees Ltd; Dublin; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

60% Staff Discount

Employee Referral Scheme

Free On-site Staff Parking

Bike to Work Scheme

Premium Pay for Sunday Work

Premium Pay for Night Work

Job summary

Hollybank Trustees Ltd in Dublin is seeking an energetic, flexible and customer-focused individual to join M3 Mulhuddart on a full-time basis. The role covers food preparation, serving and ensuring a great customer experience in a busy retail/food setting.

Benefits include staff discount, referral scheme, on-site parking, Bike to Work, and premium pay for Sunday and night shifts. Training will be provided; HACCP knowledge is desirable but not essential.

Qualifications

• Customer focus: a passion for providing excellent service.
• Problem solving: ability to address and resolve customer concerns efficiently.
• HACCP knowledge: familiarity with food hygiene systems (desirable).
• Personal drive: proactive attitude and initiative.
• Attention to detail: completing tasks to a high standard.
• Integrity: honesty, reliability and respect for colleagues and customers.
• Team spirit: strong team player who can lead or support as needed.
• Food knowledge: training will be provided.

Responsibilities

• Food preparation: cooking, serving, slicing and chopping - all kitchen duties.
• Customer experience: ensure every customer leaves with a great experience.
• Product knowledge: understand company offerings to answer customer questions.
• Organisation: assist wherever needed to maintain smooth operations.
• Teamwork: contribute positively to the team and support colleagues.
• Cleaning & Hygiene: maintain high standards of cleanliness and hygiene.

Job description

Hollybank Trustees Ltd in Dublin is seeking an energetic, flexible and customer-focused individual to join M3 Mulhuddart on a full-time basis. The role covers food preparation, serving and ensuring a great customer experience in a busy retail/food setting.

Benefits include staff discount, referral scheme, on-site parking, Bike to Work, and premium pay for Sunday and night shifts. Training will be provided; HACCP knowledge is desirable but not essential.