Food and Beverage Supervisor

Talbot Hotel Midleton; Midleton; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Contributory pension scheme

Free parking

Staff meals

Employee Assistance Programme

Bike to Work

Job summary

Talbot Hotel Midleton seeks a Food & Beverage Supervisor to oversee restaurant, bar and banqueting operations in a 4-star hotel. The role is full-time with a 39-hour week across 5 days in a busy hospitality environment, requiring evenings and weekends.

You will report to the F&B Manager and General Manager, upholding company standards and guest satisfaction. duties include staff rostering, training, stock checks, and ensuring service excellence.

Qualifications

• Experience supervising food & beverage service in a busy hotel environment.
• Strong customer service and guest relations skills.
• Ability to train staff and monitor service standards.

Responsibilities

• Oversee smooth F&B service in coordination with management.
• Handle guest queries and resolve issues promptly and professionally.
• Monitor beverage and wine stock levels and place orders as needed.
• Ensure staff have knowledge of menus and service standards; conduct training.
• Maintain high hygiene and cleanliness across bar, restaurant and banqueting areas.
• Assist rostering to match business demands and monitor staffing levels.

Skills

Staff supervision

Customer service

Training staff

Hygiene standards

Job description

The Talbot Hotel Midleton is looking to fill the position of Food & Beverage Supervisor. This is a full time salaried position, with the role rostered for 39 hours per week, working 5 days out of 7, ideal candidates will be flexible with working evenings and weekends in a busy 4 star hotel.
Reporting to the Food and Beverage Manager and the General Manager, you will assist in the smooth and efficient running of the hotel restaurant, bar &/or banqueting departments, to ensure profitable operation whilst complying with Company Standards and ensuring complete guest satisfaction at all times.
Main Duties to include :

• To ensure the smooth management of the food & beverage service in conjunction with the Deputy General Manager and the supervisory team
• Dealing with situations and customer queries as they arise
• Check and ensure adequate beverage and wine stock levels on a regular basis
• Ensure all orders are taken accurately and serviced efficiently.
• To ensure all staff have sufficient knowledge of menus, beverages and service standards and to identify any training needs in relation to these areas, conducting training with staff when required
• To ensure a high standard of hygiene and cleanliness in all areas of the Bar, Restaurant & Banqueting and other related areas
• To ensure the correct set up in the Restaurant, Bar &/or Restaurant prior to service and to ensure the right atmosphere is created
• To assist in the rostering of staff accurately and effectively according to business requirements and to monitor these business levels daily
• Supervise, control and monitor all staff on duty ensuring all duties are being fully carried out in accordance with Company Procedures
• To ensure a high standard of service and attention to detail within the hotel/your department
• Check the main safe at the beginning and end of each shift
• Ensure all floats are accurate before giving to each department
• To maximise staff productivity and encourage staff motivation by helping to create a positive working environment.
• To deal with customer complaints in an efficient and professional manner and to notify Management of these.
  

Some of the benefits of joining the team:

• One of the Best Places to Work in Hospitality 2024 as awarded by the Great Place Work
• Join a company and culture that put their team first
• Training and Development Opportunities - we invest in our people
• Being part of a progressive & growing company.
• Contributory company pension scheme. (12 months service requirement);
• Company Life Insurance Scheme
• Free parking
• Staff meals
• Employee Assistance Programme
• Talbot Collection Friends and Family Rates on accommodation
• Bike to Work
• Christmas Savings Scheme
  

***Talbot Hotel Midleton, part of the Talbot Collection is an equal opportunities employer***