Food and Beverage Assistant

Mespil Hotel; Dublin; On-site; EUR 17,000 - 21,000; Part time

Job summary

Mespil Hotel in Dublin is seeking a Food and Beverage Assistant for mornings and evenings on a part-time basis. You will welcome guests, take orders, serve food and drinks, and help maintain a welcoming bar and restaurant.

The role requires friendly, efficient service, accurate cash handling with Micros, and adherence to our 4-star standards. Training is provided, with opportunities to contribute to sustainability efforts and collaborate across departments.

Qualifications

• Welcoming guests and providing friendly service at all times.
• Handling food and beverage orders efficiently and accurately.
• Processing payments and cash handling following procedures.
• Maintaining high standards of cleanliness and presentation.
• Adhering to health and safety procedures and hotel standards.

Responsibilities

• Welcoming and acknowledging customers at the bar and restaurant.
• Taking orders, serving food and beverages, and clearing tables.
• Ensuring accurate billing and using Micros for transactions.
• Maintaining bar/restaurant presentation and room cleanliness.

Skills

Customer service

Cash handling

POS systems

Team communication

Tools

Micros

Job description

Location: On site / Dublin, Ireland
job type: Permanent / Part-time
Sector and subsector: Hospitality | Food and Beverage / Restaurant
Salary: Competitive salary

Job Title: Food and Beverage Assistant - Part time - Mornings and Evenings

Responsible to: Food and Beverage Manager

Main Purpose of Job: To ensure that all guests are welcomed and acknowledged when they arrive to the bar & restaurant and are served efficiently, courteously and to the set standard of the department.

Bar and Restaurant Operations

• Welcoming and acknowledging all customers to the bar and restaurant
• Providing excellent customer service at all times
• Taking food and beverage orders from guest
• Serving food and beverages to guests
• Clearing and resetting tables
• Ensuring bar and restaurant presentation standards are consistently achieved
• Following all cash handling procedures
• Using Micros to ensure that guests are billed correctly and to take payments
• Polishing cutlery
• Carrying out all cleaning tasks as outlined by your supervisor / manager
• Routine cleaning of designated areas such as changing rooms and staff canteens as required
• Communicating relevant information with colleagues and other departments in a professional manner

Customer Service

• To provide an efficient and friendly service to guests at all times
• To follow the Mespil Hotel key standards at all times
• To provide a warm and friendly telephone service to guests
• Handling guest complaints in a professional manner and to a 4 star standardTo maintain a positive, friendly attitude with both hotel guests and your colleagues

Health and Safety

• To abide by the hotels health, safety and environmental procedures.
• To report any health, safety or environmental hazards within the hotel
• To report any accidents, incidents and near misses that arise while on duty

Presentation and Grooming

• Wearing the correct uniform and name badge at all times while on duty
• Ensuring a high standard of personal hygiene and grooming at all times

Other Duties

• Attending any relevant training courses as required
• Option of serving on hotel committees when required
• Carrying out any other duties as directed by the Management
• Assisting when necessary in other departments.
• As part of our commitment to sustainability, this role will contribute to The Mespil Hotel’s efforts to reduce environmental impact through reducing waste, improving energy efficiency & reducing water consumption