FOC Technical Specialist — Global Training & Process Lead

Amazon Inc.; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Amazon Data Services Ireland Limited seeks a technically skilled FOC Technical Specialist to lead the Facility Operations Center team and drive life-safety and infrastructure monitoring globally.

You will design and deliver training, maintain FOC documentation, and mentor engineers as part of cross-regional programs, with a focus on improving operational efficiency and SLAs. Strong data analysis and stakeholder collaboration are essential.

Qualifications

• Bachelor's degree in Electrical or Mechanical Engineering or related field.
• Experience taking design concepts through exploration to deployment.
• Experience with MS Excel, Word, and Windows OS.
• Experience with power management and power monitoring systems.
• Knowledge of critical data center equipment.

Responsibilities

• Provide support during Critical Site (CSE) and Large Scale (LSE) events and act as FOC POC in COE processes.
• Conduct deep-dive post-event data reviews and ensure standards with AAR.
• Meet/exceed FOC KPIs in project delivery and efficiency initiatives.
• Lead localization of reports, metrics, and governance across regions.
• Design, create, and launch learning content and maintain FOC documentation globally.
• Mentor managers and guide career growth of team members.
• Lead data-driven improvements with stakeholders and drive corrective actions.
• Develop and deliver training programmes and certifications for engineers.
• Collaborate with external teams to implement new processes and reduce waste.

Skills

Data center operations

Leadership

Data analysis

Mentoring

Education

Bachelor's degree in Electrical Engineering

Bachelor's degree in Mechanical Engineering

Tools

MS Excel

Power monitoring systems

Documentation tools

Job description

Amazon Data Services Ireland Limited seeks a technically skilled FOC Technical Specialist to lead the Facility Operations Center team and drive life-safety and infrastructure monitoring globally.

You will design and deliver training, maintain FOC documentation, and mentor engineers as part of cross-regional programs, with a focus on improving operational efficiency and SLAs. Strong data analysis and stakeholder collaboration are essential.