Fire Alarm and Emergency Lighting Field Service Engineer

Uniting Holding; Cork; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary package

Company vehicle

Laptop

Phone

Job summary

Uniting Holding is seeking a Field Service Engineer located in Cork, Ireland, with proven experience in the Fire Alarm Industry. The role involves servicing, commissioning, and maintaining fire alarm systems while providing excellent customer service.

Applicants should have at least 3 years of related experience and hold a full clean driving license. The position offers a competitive salary package along with benefits such as a company vehicle, laptop, and phone.

Qualifications

• At least 3 years proven experience in the Fire Alarm Industry or Electronic/Electrical Systems.
• Full clean driving licence.
• Proficient in MS Office and/or other software programmes.

Responsibilities

• Servicing and commissioning equipment according to manufacturer specifications.
• Testing systems and analyzing failures.
• Providing excellent customer service and support during field visits.
• Producing timely and detailed service reports.

Skills

Fire Alarm Industry Experience

Electrical or Electronic Knowledge

Proficiency in MS Office

Familiarity with Mobile Tools

Job description

Fire Alarm and Emergency Lighting Field Service Engineer

Location: Cork, Ireland. Employment type: Full Time. Competitive salary offered.

Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply, installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers & installers.

A new and exciting opportunity is available in the Cork area for a Field Service Engineer. The Engineer will be based mainly around the greater Cork City area but travel further afield will be required from time to time. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive & growing company.

Responsibilities

• Servicing and commissioning equipment according to the manufacturer’s specifications.
• Testing systems and analysing any failures.
• Consulting with engineering personnel to resolve unusual problems in system operation and maintenance.
• Advising management regarding customer satisfaction, product performance, and suggestions for product & service improvements.
• Providing excellent customer service and support during field visits or on call.
• Building positive relationships with customers and representing Allied Fire in a professional & trustworthy manner, ensuring company vehicle, uniform and paperwork promote professionalism.
• Managing all on-site service, maintenance and test tasks as required to relevant standards.
• Diagnosing errors or technical problems and determining solutions.
• Carrying out preventative maintenance & making recommendations based on age of systems & equipment.
• Producing timely and detailed service reports.
• Cooperating with technical & field teams and sharing information across the company.
• Understanding and anticipating customer requirements and making appropriate recommendations / briefings.
• Providing feedback to management regarding customer requests, satisfaction, product performance and suggestions for product improvements.
• Following all company’s standard operating procedures and safe working practices.
• Advising and reporting on change requests for documented processes.

Qualifications

• At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems.
• Electrical or electronic background.
• Proficient in MS Office and/or other software programmes.
• Familiarity with mobile tools & apps.
• Full clean driving licence.

Benefits

• Competitive salary package.
• Company vehicle.
• Laptop.
• Phone.