Field Service Technician - Dublin

Homesecure; Dublin; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Company van

Tools and mobile phone provided

Sales commission and performance bonus

Joining bonus €2000

Paid time off

Wellbeing programme

Top performer trips

Social events

Training programme

Job summary

HomeSecure is looking for a Field Service Technician to install, maintain and troubleshoot alarm and security systems for residential and commercial clients across Ireland. You will work autonomously with a company van and receive ongoing training and support.

You will also benefit from commission, performance bonuses and a joining bonus, with opportunities for career growth within our expanding company.

Qualifications

• Experience in alarm system installation or related technical field.
• Strong problem-solving skills and technical aptitude.
• Sales experience and the ability to sell is essential for this role.

Responsibilities

• Installing, maintaining, and troubleshooting alarm and security systems for residential and commercial clients.
• Providing excellent customer service by ensuring each system is installed to the highest standard.
• Ensuring targets/KPIs are hit in respect of your role.
• Educating clients on system usage and safety features.
• Managing your schedule effectively to meet customer needs and deadlines.

Skills

Alarm systems

Technical aptitude

Customer service

Sales experience

Tools

Company van

Job description

Are you a skilled technician looking for a role where you can take charge of your day-to-day work and be rewarded for your expertise? Join our team as an Field Service Technicianand enjoy autonomy, great benefits, and the chance to make a difference in home and business security.

HomeSecure protects over 30, 000 homes and businesses across Ireland. With years of experience in the security industry, we specialise in providing high quality alarm systems, tailored to our customers’ needs. Our technicians and customer service teams are trained to the highest standard to ensure we deliver on our promise of safety and peace of mind for our customers, every day.

What We Offer

• Basic Salary €32.5k including daily subs
• Sales commission and performance bonus.
• Joining bonus + retention bonus of €2000
• Company van, tools and mobile phone provided, with full use of van 24/7.
• Autonomy in your daily schedule and managing installations.
• Comprehensive Training programme and ongoing support to keep your skills sharp.
• Opportunities for career growth within our expanding company.
• Employee Benefits Package including paid time off, inclusive wellbeing programme, top performer trips and regular social events.

Your Role

As a Field Service Technician, you’ll be responsible for:

• Installing, maintaining, and troubleshooting alarm and security systems for residential and commercial clients.
• Providing excellent customer service by ensuring each system is installed to the highest standard.
• Ensuring targets/KPIs are hit in respect of your role.
• Educating clients on system usage and safety features.
• Managing your schedule effectively to meet customer needs and deadlines.

What You Bring

• Experience in alarm system installation or a related technical field.
• Strong problem-solving skills and technical aptitude.
• Sales experience/the ability to sell is essential for this role
• Great communication and interpersonal skills.
• A passion for security technology and helping others feel safe.

Why Join Us?

We pride ourselves on being a trusted name in the security industry, with a commitment to empowering our employees to excel in their roles. As part of our team, you’ll enjoy a supportive environment where your skills and dedication are recognized and rewarded.