Field Service Technician

Mettler-Toledo, Inc.; Dublin; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

BUPA healthcare

Employee Assistance Program

Pension plan

Career progression

Job summary

Mettler Toledo is seeking a Field Service Technician to deliver on-site service, installation, commissioning, calibration and maintenance of product inspection and systems equipment across customer sites in Ireland.

The role requires a technical background in electrical or mechanical engineering, strong problem-solving skills, and a customer-focused mindset. A valid UK driving licence and willingness to travel regularly are essential, with opportunities for professional development and training.

Qualifications

• Relevant experience in electrical or mechanical engineering.
• Strong problem-solving abilities under pressure.
• Clear communication and customer-facing skills.
• Willingness to travel to customer sites.
• Valid UK driving licence required.

Responsibilities

• Perform reactive and preventative service tasks on-site.
• Install, commission, certify, and maintain equipment.
• Diagnose and repair breakdowns to minimise downtime.
• Promote audits, calibrations, and validations.
• Maintain accurate service records and admin tasks.
• Travel regularly to customer sites to provide on-site support.

Skills

Electrical Engineering

Mechanical Engineering

Problem Solving

Customer Focus

Mobility

Job description

Our Opening and Your Responsibilities

Are you passionate about delivering exceptional customer service and equipped with a strong background in electrical, electronic, or mechanical engineering? We are looking for a proactive and skilled Field Service Technician to carry out both reactive and preventative service work—including installation, commissioning, certification, and maintenance of our product inspection and systems equipment.

At METTLER TOLEDO, quality is at the core of everything we do, and customer satisfaction drives every decision. Join us in a dynamic, supportive environment that values continuous learning and professional development.

Key Responsibilities:

• Maintenance & Verification: Carry out routine performance verification and preventative maintenance.Installation: Professionally install and commission new equipment at customer sites.
• Breakdown Support: Diagnose and rectify equipment breakdowns efficiently to minimise customer downtime.
• Compliance: Promote audits, calibrations, and validation activities to ensure equipment meets industry standards.
• Performance & Admin: Meet established KPIs and ensure all administrative tasks, including record maintenance, are completed on time.
• Field Travel: Travel regularly to various customer sites to provide on-site technical support.
• Stock Management: Manage and maintain your vehicle stock effectively to ensure high first-time fix rates.

What You Need to Succeed

• Technical Background: Relevant experience in Electrical or Mechanical Engineering is essential. Candidates may have gained this through previous roles, apprenticeships, qualifications, or equivalent practical experience.
• Problem Solver: Strong analytical and problem-solving skills, with the ability to work effectively under pressure.
• Customer Focused: Professional and responsive when handling customer queries and conducting site visits.
• Communication: Clear verbal and written communication skills, ensuring customers and colleagues are kept fully informed.
• Mobility: A valid UK driving licence is essential, as the role requires regular travel to customer locations.

Our Offer to You

• 25 days’ annual leave plus Bank Holidays, increasing to 29 days.
• Option to buy or sell up to 5 additional leave days.
• Employee health and wellbeing focus, including BUPA healthcare and Employee Assistance Program.
• Trustee-based pension scheme and life assurance at four times salary.
• Commitment to learning and career progression.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our global workforce, which reflects the diversity in the many countries in which we operate internationally. Our commitment to Equal Opportunity and Diversity begins with our recruitment and selection process. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process. If you consider yourself to have a disability or learning difficulty which means you are unable to complete the application process online, please get in touch by email to [e-mail] so that we can make alternative arrangements for you. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.