Field Service Technician

Veolia; Cork; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Flexible working

Competitive pension

Health Insurance

Growth opportunities

Job summary

Veolia Water Technologies Ireland is seeking a Field Service Engineer to provide on-site service across laboratory and healthcare equipment, including commissioning, fault-finding, and maintenance.

The role requires 2–3 years in a similar role, excellent communication, safety awareness, and willingness to travel occasionally. Electrical qualification is desirable; you will join a global environmental pioneer with strong health, safety and career development opportunities.

Qualifications

• Excellent communication with technical and non-technical customers.
• Experience or willingness to writing reports.
• Awareness of potential health and safety risks on client properties.

Responsibilities

• Provide on-site service: commissioning, fault-finding, servicing, maintenance, repair, calibration, and validation of laboratory & healthcare equipment.
• Ensure equipment is left safe for customers.
• Deliver service excellence and customer satisfaction.
• Maintain records and paperwork; create service reports for signature.
• Adhere to safety regulations and ISO procedures; follow Work Instructions and Method Statements with risk assessments.
• Participate in site inductions and follow site rules.
• Carry and manage stock of spare parts in company vehicle.
• Identify on-site revenue opportunities and inform the team of new developments.
• Provide telephone support and participate in on-call rota as required.
• Attend training courses to gain knowledge of equipment and applications.
• Represent the company professionally on site; wear branded clothing and PPE.
• Occasional overseas travel.

Skills

Excellent communication

Report writing

Health & safety awareness

Job description

Company Description

Are you looking for a meaningful experiencewith high stakes in your company?

And you’d like to work in a company committed to the environment? Join Veolia!

Veolia aims to be the benchmark company for ecological transformation. Our mission to “Resource the world” demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet.

By joining Veolia Water Tech, not only will you become a Resourcer, but you will also take part in providing complete solutions for water treatment. By innovating in key areas such as sustainable development, resource and product recovery, we want to offer water related solutions suited for every application.

At Water Tech Ireland, we are committed to empowering our employees, to make their own decisions and to make a real difference. We are looking for like-minded people who can share our passion for Health and Safety!

Become a player in ecological transformation by joining us!

Job Description

• Provide a complete level of service to our customers on site to include, commissioning, fault-finding, servicing, maintaining, repairing, calibrating and validating all Laboratory & Healthcare Equipment and Applications within our Business Portfolio.

• Ensure that all Laboratory & Healthcare equipment and products are left in a safe manner for customers to use.

• Deliver “Service Excellence” and ensure customer satisfaction at all times.

• Maintain all records and appropriate paperwork with regard to client installations and work carried out. Create Service Reports for customer signature and complete all Company required paperwork on time.

• Adhere to safety and health regulations and obligations, together with all Company Policies and Procedures with particular reference to ISO Quality Procedures, e.g. Work Instructions and Method Statements incorporating Risk Assessments.

• Adhere to site rules and participate in site inductions as and when required.

• Carry and maintain an up-to-date stock of spare parts and consumables in the Company vehicle and maintain this stock and equipment in good order.

• Maximise revenue opportunities by identifying revenue opportunities on site and by informing the Company of new site developments.

• Proactively work with the Service Operations Manager for the success of the Service Department, communicating customer feedback, sales and training opportunities to the Service Team Lead/Operations Managers.

• Comply with Departmental changes implemented to improve the operations of the Service Department.

• Provide telephone support and participate on the On-call rotta when required Review technical documentation and write technical reports accurately in English.

• Attend training courses when required and acquire a good working knowledge of the Company’s Equipment and Applications.

• Represent the Company professionally on site and wear at all times the Company branded clothing and personal protective equipment supplied.

• The Jobholder is required to work additional hours when required.

• Overseas travel is occasional.

Qualifications

• Electrical qualification is desirable

• 2-3 years’ experience working in a similar role.

• Experience working as a Field Service Engineer.

• Have excellent communication skills with the ability to communicate effectively with technical and non-technical customers.

• Have experience or willingness to writing reports.

• An awareness of the potential risks to health and safety on all clients' properties.

• Experience working in the Pharmaceutical industry (desirable).

Additional Information

About Veolia Group

Join a global environmental pioneer with 218,000+ employees worldwide. At Veolia, we're leading the ecological transformation through innovative solutions in water, waste, and energy management. Our impact? Creating a sustainable future for generations to come.

We offer you the opportunity to join a Group whose goal is to become the benchmark company for ecological transformation!

What are the advantages of joining us?

• Be part of a forward-thinking collaborative team who will focus on your future career and development both locally and internationally
• Possibility to be part of exciting projects outside of your daily work/ scope for your company
• We are committed to ensure you have the best experience possible
• Veolia is committed to a global social pact for its employees in all its geographic regions.

But also:

• Flexible working
• Competitive pension
• Health Insurance
• Opportunities for growth and development

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential!

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.