Field Service Engineer – NI (Travel)

Videojet Technologies; Dublin; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Company car or van

Competitive salary with salary review

Pension scheme

25 days holiday + public holidays

Income protection & Life assurance

Healthcare (BUPA & SimplyHealth)

Onboarding and training programs

Career coaching and development

Job summary

Videojet Technologies is seeking a Field Service Engineer to install, maintain and service Videojet equipment across Ireland and Northern Ireland. You will travel to customer sites, diagnose issues, and support production lines to operate efficiently, with a home-based start and regional travel.

The role reports to the Field Service Manager and requires strong electromechanical troubleshooting, a valid driving licence, and willingness to travel extensively.

Qualifications

• Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment.
• Strong electromechanical troubleshooting skills in industrial or production environments.
• Valid driving licence and willingness to travel extensively across the assigned territory.
• Ability to work independently while managing multiple service tasks and customer needs.
• Experience with industrial coding and marking technologies (CIJ, laser coding, labeling) would be advantageous.

Responsibilities

• Installing and commissioning Videojet equipment at customer sites
• Performing maintenance, servicing, and troubleshooting on installed equipment
• Supporting product demonstrations and trials alongside the sales team
• Building strong customer relationships through excellent service and technical support
• Identifying improvement opportunities or service needs during customer visits
• Managing service cases from diagnosis through resolution with a strong sense of ownership

Skills

Field service experience

Electromechanical troubleshooting

Driving licence

Travel readiness

Independent working

Tools

Industrial coding & marking tech (CIJ/laser)

Job description

Videojet Technologies is seeking a Field Service Engineer to install, maintain and service Videojet equipment across Ireland and Northern Ireland. You will travel to customer sites, diagnose issues, and support production lines to operate efficiently, with a home-based start and regional travel.

The role reports to the Field Service Manager and requires strong electromechanical troubleshooting, a valid driving licence, and willingness to travel extensively.