Field Service Engineer - Access Control & CCTV (Cork)

Acre, Llc; Ballyerra; On-site; EUR 40,000 - 55,000; Full time

Job summary

Acre Security is seeking a Service & Maintenance Engineer to service electronic security systems across access control, CCTV and life safety in Cork, Ireland on-site. You will inspect, diagnose, repair and maintain systems, ensuring high availability and customer satisfaction while you work closely with customers.

This client-facing role emphasizes clear communication, meticulous documentation, and safety compliance as you manage schedules and coordinate with stakeholders to minimise disruption.

Qualifications

• Experience working with electronic security systems, ideally within a service, maintenance, or field engineering environment.
• Strong technical knowledge of access control, CCTV, and related electronic security systems.
• Experience carrying out fault finding, diagnostic testing, troubleshooting, maintenance, and repair activities.

Responsibilities

• Provide reactive and preventive maintenance services to customers.
• Conduct routine inspections and assessments of electronic security systems to identify faults, potential issues, or required maintenance.
• Diagnose, troubleshoot, and repair access control, time & attendance, CCTV, life safety, and associated electronic security systems.
• Coordinate with customers and relevant stakeholders to schedule maintenance activities while minimising disruption to operations.
• Complete routine maintenance tasks and diagnostic testing in line with required service and quality standards.
• Maintain accurate records of maintenance activities, including inspection reports, work orders, service logs, and completed works.
• Document any changes made to system configurations or settings during maintenance and repair activities.
• Provide regular updates and reports on system condition, recurring issues, and areas requiring further attention or improvement.
• Act as a professional point of contact for customers while onsite, providing technical support and clear communication.
• Build and maintain strong working relationships with customers and internal teams.
• Manage time and workload effectively to ensure assigned jobs are completed efficiently and to a high standard.
• Follow company safety, quality, and compliance requirements while carrying out work on customer sites.

Skills

Electronic security systems

On-site service

Fault finding

Independent worker

Customer communication

Job description

Acre Security is seeking a Service & Maintenance Engineer to service electronic security systems across access control, CCTV and life safety in Cork, Ireland on-site. You will inspect, diagnose, repair and maintain systems, ensuring high availability and customer satisfaction while you work closely with customers.

This client-facing role emphasizes clear communication, meticulous documentation, and safety compliance as you manage schedules and coordinate with stakeholders to minimise disruption.