Field Service Engineer

bioMérieux; Dublin; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Training

Car allowance/Company car

Pension

Family private healthcare

Job summary

bioMérieux in Ireland is expanding its Field Service Engineering team and seeks an engineer to join three others across the country. The role focuses on installation, service, repair and technical support for automated lab equipment in biosciences and diagnostics markets, with travel across Ireland.

Ideal candidates will have ONC/HNC in Electronic/Electrical Engineering, proven maintenance experience in high-volume manufacturing, and a strong customer focus.

Qualifications

• Educated to ONC/HNC Level Electronic/Electrical Engineering.
• Proven experience as an Electrical/Electronic Maintenance Technician in high volume manufacturing.
• Crucial is the ability to demonstrate strong customer focus.

Responsibilities

• Install, service, repair and provide technical support for automated laboratory equipment in the Clinical and Industrial bioMérieux markets.
• Attend training courses locally and internationally to gain or maintain knowledge and provide customers with high-level support.
• Complete accurately and in a timely fashion all administrative duties allocated to the engineering/service department.
• Manage car boot stock inventory within designated guidelines.
• Involvement in project work to hit deadlines.
• Field service engineers will be on-call for customers as needed after training and competency roadmaps.
• Operate company property (cars, tools, laptops, spare parts) responsibly.
• Understand and follow company policies and Health & Safety at Work legislation.

Skills

Strong customer focus

Good communication

Time management

Organisational skills

Willingness to travel

IT proficiency

Education

ONC/HNC Level Electronic/Electrical Engineering

Job description

A family-owned company, bioMérieux has grown to become a world leader in the field of in vitro diagnostics. For more than 60 years and across the world, we have imagined and developed innovative diagnostics solutions to improve public health. Today, our teams are spread across 46 countries and serve 160 countries with the support of a large distribution network.

Come and join a family-owned global company with a long-term vision, and a human-centered culture.

We are delighted to announce that we are growing our Field Service Engineering team. Due to operational demands and growing customers, we are now looking for an engineer to join our 3 other engineers in Ireland.

You will ideally be located in Mid Lands of Ireland and will travel across all counties of Ireland.

This role reports to the Field Service Engineering Manager UK & Ireland. There are two Planner & Schedulers also within the team.

What will your responsibilities be within bioMérieux?

As a Field Service Engineer, your main role will be provide a provide a high level of professional ability in Installation, Service, Repair and Technical Support for automated laboratory equipment in the Clinical and Industrial bioMérieux markets.

• Mandatory to work to a high level of professional ability in System Installation, Service, Repair and Technical Support on bioMérieux equipment once trained and must have a strong customer facing mindset.
• Attend training courses locally and internationally in order to gain or maintain knowledge. Providing customers and stakeholders with the highest level of support.
• Complete accurately and in a timely fashion all administrative duties allocated in accordance with the efficient operation of the engineering and service department.
• Manage car boot stock inventory within designated targeted guidelines.
• Involvement in project work when required to help hit set deadlines.
• Field service engineers will be included in any customer on-call support rota deemed necessary once training on the required product range has been complete and a road to competency followed.
• Operate in a manner where any company provided property such as cars, tools, laptops, spare parts etc. are taken care of and used correctly.
• Understand, follow and support company policy and rules as well as the current Health and Safety at Work legislation.

There will be more and more IT skills required as basic networking and entering IP addresses is part of the role.

Who are you?

Studies And Experience

• Educated to ONC/HNC Level Electronic/Electrical Engineering
• Proven experience as an Electrical/Electronic Maintenance Technician in high volume manufacturing.
• Crucial is the ability to demonstrate strong customer focus.

Skills And Qualifications

• Good communication, time management and organisational skills
• IT proficient and ability to learn new internal software packages.
• Willingness to travel
• Valid UK/I Driver's License

What do we offer?

• We offer training, a car or company car allowance, pension, family private healthcare and other benefits along with the chance to join a fast growing successful team and develop into other areas along within the team.

bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.