Field Service Engineer

Merck Electronics; Dublin; On-site; EUR 40,000 - 60,000; Full time

Job summary

Merck Electronics is seeking a MEGASYS Field Service Engineer to install, service and repair MEGASYS systems used in semiconductor manufacturing. You will travel to customer locations to maintain gas/chemical distribution equipment and life safety systems, ensuring compliance and flawless execution.

The role offers hands-on work, problem solving, and opportunities to contribute to improvements in equipment performance and customer satisfaction.

Qualifications

• Experience in service and repair of complex electronics systems.
• Ability to plan tasks and analyse equipment conditions.
• Strong problem solving and customer communication skills.

Responsibilities

• Perform pre-task planning & equipment condition analysis prior to starting work.
• Empowered to Stop the Job and escalate when needed.
• Responsible for completion of customer requested tasks.
• Audit equipment and maintenance areas according to quality and safety standards.
• Report quality and safety issues immediately via the escalation process.
• Take ownership of NCE events and the RMA process to address equipment concerns in a timely manner.
• Complete all Field documentation accurately and submit for invoicing at the completion of the task.
• Provide solutions to the customer for equipment configuration, maintenance, and operation.

Skills

Field service experience

Electronic systems

Problem solving

Education

Diploma in electronics

Job description

Duties and responsibilities

As a MEGASYS® Field Service Engineer (FSE) you will perform installation, warranty and standard repairs of systems that maintain supply of production material utilised in a semiconductor manufacturing environment that makes the microchips used in electronic devices such as Smart Phones, LED's, and Flat Screen TV's. This is a challenging, hands-on, rewarding job opportunity for people who want to join a growing business.

Field Service personnel travel to multiple customer locations or may be assigned to a specific site to provide equipment support. The scope of services may include maintaining the operation, repair of gas/ chemical distribution equipment, gas/ chemical blending equipment, critical monitoring systems and life safety systems.

They will ensure compliance in operation and procedures, emergency preparedness and drive flawless execution.

Key Responsibilities

• Perform pre-task planning & equipment condition analysis prior to starting work.


• Empowered to Stop the Job and escal


• Responsible for completion of customer requested tasks.


• Audit equipment and maintenance areas according to quality and safety standards


• Ensure processes and procedures are followed.


• Report quality and safety issues immediately via the escalation process.


• Take ownership of NCE events and the RMA process to address equipment concerns in a timely manner.


• Complete all Field documentation accurately and submit for invoicing at the completion of the task.


• Provide solutions to the customer for equipment configuration, maintenance, and operation.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!