Field Operations Lead - Heating & Energy Services (Hybrid)

Bord Gáis Energy Limited; Dublin; Hybrid; EUR 65,000 - 90,000; Full time

Job summary

Bord Gás Energy is seeking a Field Operations Area Manager to own end-to-end field operations for a defined patch of direct and contract engineers, delivering gas/oil servicing, boiler installations, and related services. You will ensure safety, quality, and cost-efficiency while meeting KPIs and expanding capabilities.

Based in Dublin or Cork with hybrid working, you will lead a technical team, manage relationships with third-party providers, drive capacity planning, and develop skills

Qualifications

• Experience in managing field operations technical teams for the heating industry.
• Expert knowledge of plumbing, gas/oil, and renewables industry, with the required technical qualifications and regulatory affiliations/registrations.
• Strong technical, reporting, and analytical skills.
• Proven team player and team leader.
• Strong background in training and mentoring.

Responsibilities

• Own all field operation elements for patch, engineer capacity planning monthly and in-day, field operative utilisation and operation efficiency.
• Delivery on performance management of field operations to defined and future field-based metrics (KPI).
• Own the inventory management of assigned patch for parts, equipment, and field assets.
• Own and manage EHS and QA relationships to maximise team efficiency and quality.
• Develop and deliver inductions, training, and mentoring for new and existing operatives; provide team briefings.

Skills

Field operations management

Team leadership

Stakeholder communication

KPI / performance management

Regulatory compliance

Education

Technical qualifications & registrations

Tools

Inventory management systems

EHS / QA systems

Job description

Bord Gás Energy is seeking a Field Operations Area Manager to own end-to-end field operations for a defined patch of direct and contract engineers, delivering gas/oil servicing, boiler installations, and related services. You will ensure safety, quality, and cost-efficiency while meeting KPIs and expanding capabilities.

Based in Dublin or Cork with hybrid working, you will lead a technical team, manage relationships with third-party providers, drive capacity planning, and develop skills