Facilities Manager

Apleona Group; Dublin; Hybrid; EUR 60,000 - 85,000; Full time

Job summary

Apleona Group is seeking a Facilities Manager to lead the Dublin-based facilities team. The role focuses on day-to-day management of building services, budgets, health and safety, and coordinating with contracted resources to ensure high-quality FM delivery.

The position requires strong reporting, process improvement, and stakeholder management to meet client expectations and regulatory standards.

Qualifications

• Excellent PC skills and proficiency in Word/Excel/PowerPoint

Responsibilities

• Provide timely reports to client and Contracts Manager on projects and moves.
• Maintain auditable records for all PPM activities and document filing.
• Support managed outsourced resources in quality performance for building and FM services.
• Track and resolve all facilities requests per helpdesk SLA.
• Prepare periodic client reports (monthly/weekly/ adhoc).
• Identify and implement efficiency improvements across facilities services.
• Add assets to WFM per Apleona requirements.
• Source and utilise materials and subcontractors effectively.
• Ensure PPM schedule is delivered and remedial works actioned.
• Manage direct reports: Security and Cleaning staff.
• Budget formulation and management for contracts under control.
• Deliver SLAs for client and subcontractor contracts.
• Coordinate training to ensure staff compliance with HR policies.

Skills

PC skills

MS Office

Communication skills

Health & safety knowledge

Facilities management understanding

Budgeting and cost control

Tools

Word

Excel

PowerPoint

Project management tooling

Job description

Apleona is currently recruiting for a Facilities Manager to join our team based in Dublin 2

Working Pattern: Monday to Friday, 8:00am - 5pm

Main duties and responsibilities

• Providing timely reports to the client & Contracts Manager to ensure they are updated on all projects and office moves on site
• Maintain auditable records for all in-house and outsourced PPM activities and ensure all documents are filed
• Assist with managing the operational direction of outsourced resources, including quality performance, employed in the design, installation and operation of building, engineering and FM services
• Ensuring all facilities activities and requests are tracked and resolved in line with the helpdesk SLA.
• Periodic reporting to the client (Monthly, Weekly Adhoc)
• Constantly identifying and creating ways to improve efficiency across all facilities related services
• Ensuring all assets is added into WFM in line with Apleona requirements
• Effective sourcing and utilisation of materials and subcontractors.
• Ensuring PPM schedule is delivered effectively and remedial works actioned.
• Management of direct report staff; Security and Cleaners
• Formulation & management of budgets for all contracts under their control.
• Promote and deliver the aims of the Company to meet or exceed the quality levels of service
• Ensure that control measures are in place for a safe working environment
• To provide subcontractors with the facilities required to carry out functions
• Ensure all mechanical and electrical equipment is maintained in accordance with site specific requirements
• Provide guidance to each client as and when required
• Provide guidance on energy management to client with a view to minimising costs and increasing efficiencies
• Establish and manage quality measures and procedures in conjunction with the Company
• Overall budgetary responsibility for contract and services under their control including billing and manage cost control and review costs.
• Develop and deliver SLAs for client and sub-contractor contract under their control
• Facilitate and manage training requirements to ensure that staff are fully trained and ensure that HR policies and procedures are complied with.
• Ensure safe systems of work are in place for all operations by managing and addressing the Health & Safety requirements of each function and ensure compliance with all statutory and company procedures.
• Suggest and implement improvements and innovations in service delivery
• Provide support to the commercial functions of the business as required
• Conduct and monitor the quality of the work carried out by the workforce through random audits and the ongoing review of breakdowns

Qualifications and experience

• Minimum 5 years’ experience working in a facilities environment
• Excellent pc skills, including Word/ Excel/ PowerPoint and project
• Suitable experience in Health and safety, and environmental issues
• Understanding of mechanical and electrical building engineering services, their design, operation and maintenance
• Understanding of human resource management and being part of a team
• Understanding of the facilities related services
• Understanding of financial budgeting, management and control techniques
• Working knowledge of service provision contracts and contract administration procedures
• Local building, fire and safety codes
• Excellent customer service and communication skills

Ref. 18203