EUC Systems Engineer – Citrix & Virtual Desktop

ESB; Dublin; On-site; EUR 50,000 - 59,000; Full time

Benefits offered by this job

Generous Pension

Staff well-being programmes

Parental leave entitlements

Job summary

ESB is seeking an energetic IT Professional to join the End User Computing team within IT Service Delivery in Dublin. The role focuses on managing the Digital Workspace, including Citrix, Ivanti, ControlUp, and related technologies, with opportunities to grow leadership and stakeholder engagement skills.

The position involves delivering IT infrastructure services, participating in major projects, and working in a fast-paced environment with hybrid work arrangements based in Dublin 2.

Qualifications

• Minimum of 3 years' experience supporting and administering Microsoft Windows desktop and server environments.
• Recognised third-level qualification in Computing, Information Technology, or equivalent relevant experience.
• Strong knowledge of Microsoft Windows operating systems, including Windows Server.
• Proven ability to diagnose, troubleshoot and resolve production issues independently.
• Strong understanding of IT change management processes and operational controls.
• Effective communication, stakeholder engagement and documentation skills.
• Strong teamwork and collaboration skills.

Responsibilities

• Perform incident and problem resolution and work with other IT Delivery teams to provide an excellent quality of service to stakeholders.
• Proactively monitor the performance and health of the infrastructure and associated applications.
• Configuration & installation of operating system images & applications.
• Capacity Management of virtualisation infrastructure.
• Patching, upgrading and performance tuning of operating system software.
• Work with market vendors to obtain relevant market and product updates, assist with service development or troubleshooting analysis and resolution.
• Contribution to the delivery of significant projects or tasks within or external to the End User Computing team.

Skills

Windows desktop

Windows Server

Problem solving

Communication

Stakeholder engagement

Documentation

Teamwork

Education

Third-level qualification in Computing/IT

Tools

Citrix

Ivanti

ControlUp

Nutanix

Active Directory / GPO

VMware ESXi

PowerShell

Job description

ESB is seeking an energetic IT Professional to join the End User Computing team within IT Service Delivery in Dublin. The role focuses on managing the Digital Workspace, including Citrix, Ivanti, ControlUp, and related technologies, with opportunities to grow leadership and stakeholder engagement skills.

The position involves delivering IT infrastructure services, participating in major projects, and working in a fast-paced environment with hybrid work arrangements based in Dublin 2.