EPOS Administrator

Charles Hughes Ltd; Galway; On-site; EUR 32,000 - 42,000; Full time

Job summary

Portwest Retail in Galway is seeking an EPOS Administrator for an eighteen month contract at our city store. You will oversee the EPOS system across stores and online, ensuring data accuracy, promotions, and stock integrity while supporting audits and staff onboarding.

The role offers flexible four- or five-day weeks and incremental improvements to retail processes through enhanced EPOS functionality. Prior experience in EPOS and retail systems is essential.

Qualifications

• Minimum 2-3 years’ experience in EPOS administration, retail systems or retail operations.
• Strong understanding of retail stock control and inventory management.
• Advanced Excel and reporting skills.
• Experience working with large product databases.
• Strong analytical and problem solving skills.
• Excellent attention to detail.

Responsibilities

• Maintain all product, SKU, barcode, pricing and stock information within the EPOS system.
• Manage day to day EPOS system administration and troubleshooting.
• Ensure promotions are implemented accurately across stores and online channels.
• Monitor stock variances and investigate discrepancies.
• Support and coordinate stocktakes across retail locations.
• Ensure product master data is maintained to a high standard.
• Support compliance reporting to senior management relating to refunds, discounts, negative stocks and banking controls.
• Assist with audit requirements and provide supporting documentation as required.
• Ensure product and pricing alignment between EPOS and e-commerce platforms.
• Support product uploads, category management and pricing updates online.
• Provide first line support to retail staff on EPOS related issues.
• Identify opportunities to improve retail processes through better use of EPOS functionality.

Skills

EPOS admin

Retail stock control

Advanced Excel

Data analysis

Tools

Shopify

Job description

Portwest Retail is a leading Irish owned retail chain with 4 stores on the Wild Atlantic Way, in Westport, Galway and Killarney.

We are an outdoor adventure focused retailer who work with over 50 of some of the best outdoor brands on the market.

We are currently recruiting for an EPOS Administrator on an eighteen month contract, based in our recently renovated Galway City store. The EPOS Administrator is responsible for the administration, maintenance and continuous improvement of the Electronic Point of Sale (EPOS) system across retail operations.

Flexible working arrangements are available, with the option to work either a four-day or five-day working week, depending on the preferences of the successful candidate.

Key Responsibilities

• Maintain all product, SKU, barcode, pricing and stock information within the EPOS system


• Manage day to day EPOS system administration and troubleshooting


• Ensure promotions are implemented accurately across stores and online channels


• Monitor stock variances and investigate discrepancies


• Support and coordinate stocktakes across retail locations


• Ensure product master data is maintained to a high standard


• Support compliance reporting to senior management relating to refunds, discounts, negative stocks and banking controls


• Assist with audit requirements and provide supporting documentation as required


• Ensure product and pricing alignment between EPOS and e-commerce platforms


• Support product uploads, category management and pricing updates online


• Provide first line support to retail staff on EPOS related issues


• Identify opportunities to improve retail processes through better use of EPOS functionality

Experience & Qualifications

• Minimum 2-3 years’ experience in EPOS administration, retail systems or retail operations


• Strong understanding of retail stock control and inventory management


• Advanced Excel and reporting skills


• Experience working with large product databases


• Strong analytical and problem solving skills


• Excellent attention to detail

Desirable

• Experience with Shopify or other e-commerce platforms


• Understanding of accounting and retail finance controls


• Experience within multi-site retail operations