EOR Order to Cash Expert

JD.com Inc.; Dublin; Hybrid; EUR 28,000 - 34,000; Full time

Job summary

JD.com is launching an internship and graduate program ecosystem designed to expose participants to real projects across logistics, finance, and operations. The JD Vanguard leadership track will offer frontline leadership development and potential permanent roles, while JD Young and JD Star programs provide structured training and early career growth opportunities.

Join our global network and contribute from day one, with learning through hands-on assignments.

Responsibilities

• Review logistics costs, insurance premiums, and other bills, identify data discrepancies, and drive resolution of exceptions to ensure timely collection of receivables, reduce bad debt risk, and improve settlement efficiency and customer satisfaction.
• Analyze pain points in the settlement process, propose system function optimization requirements and drive their implementation, design automation tools to reduce manual intervention, enhance settlement efficiency and accuracy, and support business scalability.
• Monitor contract terms, settlement documents, and fund flows, identify compliance risks, and develop preventive measures to ensure compliance with financial policies and regulatory requirements, safeguarding company funds and maintaining a compliant corporate image.
• Coordinate with business and technical departments to allocate resources, resolve bottlenecks in the settlement process, provide financial training and data support, promote policy implementation, and improve cross‑team collaboration efficiency and business health.
• Regularly produce settlement analysis reports, use data modeling to identify operational risks and optimization opportunities, provide decision‑making support to management, and assist in business strategy adjustments and goal achievement.
• Track accounts receivable aging and payment progress, develop and implement collection strategies, conduct statistical analysis of bad debt causes, and propose process improvement suggestions to ensure efficient cash flow and financial stability.

Job description

Who We Are

At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference. Our Global Reach JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We believe great ideas can come from anywhere, and often, they come from you. As an intern or graduate at JD.com, you’ll work on meaningful, hands‑on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick‑start your career.

About Our Program

You’ll be joining the JD Vanguard (JDV) Graduate Program, our frontline leadership pathway for the next generation of supply chain talent. Over the course of a year, you’ll take on real projects, build technical and people‑leadership skills, and learn how JD Logistics operates at a global level, with the opportunity to extend and continue your journey.

Bill Reconciliation and Exception Handling

Review logistics costs, insurance premiums, and other bills, identify data discrepancies, and drive resolution of exceptions to ensure timely collection of receivables, reduce bad debt risk, and improve settlement efficiency and customer satisfaction.

Process Optimization and System Improvement

Analyze pain points in the settlement process, propose system function optimization requirements and drive their implementation, design automation tools to reduce manual intervention, enhance settlement efficiency and accuracy, and support business scalability.

Risk Control and Compliance Management

Monitor contract terms, settlement documents, and fund flows, identify compliance risks, and develop preventive measures to ensure compliance with financial policies and regulatory requirements, safeguarding company funds and maintaining a compliant corporate image.

Cross‑Department Collaboration and Support

Coordinate with business and technical departments to allocate resources, resolve bottlenecks in the settlement process, provide financial training and data support, promote policy implementation, and improve cross‑team collaboration efficiency and business health.

Data Analysis and Decision Support

Regularly produce settlement analysis reports, use data modeling to identify operational risks and optimization opportunities, provide decision‑making support to management, and assist in business strategy adjustments and goal achievement.

Accounts Receivable Management and Bad Debt Monitoring

Track accounts receivable aging and payment progress, develop and implement collection strategies, conduct statistical analysis of bad debt causes, and propose process improvement suggestions to ensure efficient cash flow and financial stability.

At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.

JD YOUNG - Internship Programme

JD Young Internship gives students and early‑career talent the chance to spend three or six months working on real projects, building practical skills and learning from experienced colleagues.

JD STAR - Specialist Development Programme

JD Star gives recent graduates a high‑impact start to their careers. Many participants join us on a permanent contract from day one, with structured development and opportunities to grow.

JD VANGUARD - Logistics Future Leaders Programme

JD Vanguard is our frontline leadership programme for graduates ready to build a career in supply chain and logistics. With permanent roles, competitive rewards and hands‑on development, you’ll gain the skills and experience to lead the future of JINGDONG Logistics as we continue to grow around the world.

Why JD.com?

Whether you’re looking for an internship or your first graduate role, there’s a place for you at JD.com. From e-commerce and supply chain to AI, technology, HR and beyond, you’ll have the opportunity to learn, grow and make a real impact from day one. Together, we’re delivering joy through innovation, collaboration and the work we do every day. Join us and help shape what’s next while building a career that’s just getting started.