EMEA Technical Enablement Lead

Datadog; Dublin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

RSUs

ESPP

Professional development

Global benefits

Job summary

Datadog is seeking a seasoned Technical Enablement Manager to drive foundational and advanced training across our observability platform. You will work with Sales, CS, Product, and Engineering to deliver high-impact sessions that drive customer value and adoption.

You will mentor peers, update content for evolving product capabilities, and help shape enablement strategy while maintaining strong CSAT and collaboration across teams.

Qualifications

• 5+ years of technical trainer or enablement experience in cloud-native or observability environments.
• Strong knowledge of observability, monitoring and Datadog core areas (Infrastructure, Logs, APM).
• Fluent in English and Italian; able to communicate to technical and executive audiences.
• Hands-on with automation, scripting and CI/CD tooling; familiar with DevSecOps practices.

Responsibilities

• Lead foundational enablement webinars independently with clarity and consistency.
• Deliver targeted technical enablement trainings aligned to customer goals and CSAT targets.
• Update content to keep pace with product and customer needs.
• Collaborate with Sales, Customer Success, and TEM leadership to scope enablement services.
• Mentor new hires on best practices in enablement and customer engagement.
• Provide feedback to Product/Engineering to improve features and enablement offerings.
• Conduct internal enablement for cross-functional teams (Engineering, Support, CS).
• Own and improve a recurring in-person Foundation Enablement event.
• Contribute to at least two team OKRs annually.
• Stay informed on observability trends and lead field workshops when needed.

Skills

Technical training

Observability

Cloud-native

AWS/Azure/GCP

CI/CD

Scripting (Python/JS/Ruby)

Docker

Kubernetes

DevSecOps

Public speaking

Education

Industry certification (AWS/Kubernetes)

Tools

Jenkins

GitLab

Chef

Puppet

Docker

Kubernetes

Job description

Datadog is seeking a seasoned Technical Enablement Manager to drive foundational and advanced training across our observability platform. You will work with Sales, CS, Product, and Engineering to deliver high-impact sessions that drive customer value and adoption.

You will mentor peers, update content for evolving product capabilities, and help shape enablement strategy while maintaining strong CSAT and collaboration across teams.