eCom Operations Manager

Jobgether; Ireland; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Ownership and autonomy

Build and optimize systems

Work with global team

Competitive compensation

Direct impact on growth

Job summary

Jobgether in Ireland is seeking an eCom Operations Manager to own daily operations, build and optimize SOPs, workflows, and internal systems to enable scalable growth. You will coordinate supply chain, logistics, and cross-functional initiatives in a fast-growing DTC health and wellness business.

The role demands 3+ years in operations management, strong problem-solving and a hands-on, ownership-driven approach, with high autonomy and a clear impact on how the business operates and scales.

Qualifications

• 3+ years of operations management in direct-to-consumer or eCommerce.
• Proven experience creating, documenting, and improving SOPs and systems.
• Strong organizational and project coordination skills in fast-paced environments.
• Experience in high-growth settings where processes evolve quickly.
• Practical, solutions-oriented approach to operational challenges.

Responsibilities

• Own and improve day-to-day business operations to ensure priorities, processes, and workflows run efficiently.
• Build, document, implement, and optimize SOPs, workflows, and internal systems to support scalable growth.
• Coordinate supply chain, logistics, and other critical eCommerce operational activities.
• Identify bottlenecks and gaps, develop and implement practical solutions.
• Introduce organization, accountability, and structure across teams and processes.
• Coordinate cross-functional initiatives and manage project milestones.
• Support recruiting activities including candidate coordination and team growth.
• Continuously evolve operational processes as the business scales.
• Own operational challenges from identification through execution and resolution.

Skills

SOPs development

Operations management

Cross-functional coordination

Process improvement

Problem solving

Autonomy

Hiring support

Communication

Project coordination

Attention to detail

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a eCom Operations Manager based in Ireland.

This role offers the opportunity to take ownership of day-to-day operations within a fast-growing direct-to-consumer health and wellness business.
You will bring structure, clarity, and accountability to a high-performance environment where priorities move quickly.
The role combines operational leadership, process improvement, cross-functional coordination, and hands-on problem solving.
You will build and improve SOPs, workflows, and internal systems that enable the business to scale efficiently.
You will also identify bottlenecks, coordinate core eCommerce operations, and turn operational challenges into practical solutions.
Working with a lean global team, you will have significant autonomy and a visible impact on how the business operates and grows.
This is an ideal opportunity for an operator who enjoys ownership, moves quickly, and builds systems rather than simply maintaining them.

Accountabilities

• Own and continuously improve the company's day-to-day business operations, ensuring priorities, processes, and workflows run efficiently.
• Build, document, implement, and optimize SOPs, operational workflows, and internal systems that support scalable growth.
• Coordinate supply chain, logistics, and other critical eCommerce operational activities to maintain business continuity.
• Identify operational bottlenecks, inefficiencies, and gaps, then develop and implement practical solutions.
• Introduce greater organization, accountability, and structure across teams and operational processes.
• Coordinate cross-functional initiatives and keep projects, priorities, and deliverables moving forward.
• Support recruiting activities, including candidate coordination, interviewing, and team-growth initiatives.
• Continuously evaluate and evolve operational processes to ensure they remain effective as the business grows.
• Take ownership of operational challenges from identification through execution and resolution.

Requirements

• 3+ years of relevant operations management experience within a direct-to-consumer or eCommerce business.
• Proven experience creating, implementing, documenting, and continuously improving SOPs and operational systems.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and moving parts simultaneously.
• Experience working in fast-paced, high-growth environments where processes and priorities evolve quickly.
• Strong problem-solving abilities and a practical, solutions-oriented approach to operational challenges.
• High degree of autonomy and comfort working with limited supervision or hand-holding.
• Strong ownership mentality, with the ability to identify problems, take initiative, and drive solutions through execution.
• Excellent communication and cross-functional collaboration skills.
• Adaptability, attention to detail, and a continuous-improvement mindset.
• Experience supporting hiring and team growth initiatives is an advantage.

Benefits

• Opportunity to take meaningful ownership within a fast-growing DTC health and wellness business.
• High level of autonomy and visibility into business operations and growth.
• Opportunity to build and improve systems, processes, and SOPs from the ground up.
• Fast-paced, high-performance environment with a strong focus on execution and measurable impact.
• Collaboration with a global team of operators across multiple functions.
• Significant opportunity to influence how the organization scales and evolves.
• Competitive compensation and benefits package, with specific details to be discussed during the hiring process.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.