Éalú Supervisor

The Red Carnation Hotel Collection; Cong; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Professional training

Discounted accommodation

Staff appreciation events

Free meals on duty

Holiday entitlement up to 25 days

Employee Assistance Programme

Job summary

The Lodge at Ashford Castle, part of The Red Carnation Hotel Collection, invites an Éalú Supervisor to lead the Leisure Centre operations on site. This full-time role supports the Leisure Centre Manager, driving guest satisfaction, staff performance and smooth daily operations within the luxury estate.

Ideal candidates bring team leadership experience and relevant certifications, with strong customer service and adaptability in a high-end hospitality setting.

Qualifications

• Fitness & Water based certification.
• Pool Plantroom Operation certification.
• Experience in training team members.
• Microsoft 365 skills.

Responsibilities

• Oversee facility operations and support the Leisure Manager.
• Manage revenue and spending control.
• Ensure exceptional customer service and team leadership.
• Assist in team training and development.
• Support sales strategy for membership growth.

Skills

Experience in training team members

Education

Fitness & Water based certification

Pool Plantroom Operation certification

Tools

Microsoft 365 skills

Job description

Éalú Supervisor ***luxury hotel***

We are currently seeking a Supervisor to join our team at Éalú at The Lodge at Ashford Castle. This full-time role is ideal for a proactive and hands-on individual with strong attention to detail. This role will support the Leisure Centre Manager to oversee the running of the facility, supporting the team in their roles. Ensuring an enjoyable and seamless experience for guests & members throughout.

What's in it for you?

• Professional, award winning training and development opportunities
• Discounted accommodation rates with Red Carnation Hotel Collection
• Annual Staff Appreciation Party and other Employee Recognition Events
• Discounted rates with many local businesses and third party service providers (including Estate Activities)
• Heavily subsidised accommodation (subject to availability)
• Free meals on duty
• Complimentary dry cleaning of business attire
• Recommend friend and family bonus scheme
• Two paid volunteering days each year
• Holiday allowance increasing with length of service up to 25 days
• Hotel based recognition incentives
• Free access to Employee Assistance Programme

Location: Cong, Co. Mayo

Employment type: Full Time

Working pattern: 5 Days over 7 Days (including some weekends and Public Holidays)

Who are we?

The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland’s finest wedding destinations, pairing warm Irish hospitality with a modern appeal.

Duties:

• Oversee facility operations and support the Leisure Manager.
• Manage revenue and spending control.
• Ensure exceptional customer service and team leadership.
• Assist in team training and development.
• Support sales strategy for membership growth.

Professional Qualifications:

• Fitness & Water based certification
• Pool Plantroom Operation certification.
• Experience in training team members
• Microsoft 365 skills

Previous Employment Experience: 2yrs plus in Leisure & Hospitality

Personal Qualities:

• Ability to deliver excellent customer service
• Be flexible & adaptive
• Assist & lead the team
• Be able to handle pressurized situations during busy periods.
• The ability to provide oversight, guidance & training to the team
• Positive & motivating with a can-do attitude

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the 'Right to Work' in Ireland.