Duty Manager

Centra; Swords; Remote; EUR 40,000 - 55,000; Full time

Job summary

Centra in Swords is seeking a Store Manager to drive efficient store operations and deliver exceptional customer service and fresh food offers in a clean, safe environment. You will lead a team to meet sales and profitability targets through effective people and process management.

The ideal candidate will have 2+ years in a management role, strong MS Office skills, cash handling experience, and a passion for grocery retail. You will thrive in a fast-paced setting and uphold brand values.

Qualifications

• 2+ years of management experience.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash and tills.
• Highly driven with a strong work ethic.
• Understanding of KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrives in a fast-paced environment.

Responsibilities

• Live Centra brand-values: Proud, Energetic, Imaginative, Community-Based.
• Set and monitor sales targets with the team on gross and net margins, waste, and KPIs.
• Implement planograms and ensure correct product ranges.
• Merchandise and present the store to high standards.
• Lead by example, encourage teamwork, and foster a positive workplace atmosphere.
• Develop communication between staff and management in a safe, respectful, inclusive environment.
• Support Store Manager in team training and smooth store operation.
• Manage employee performance with feedback and recognition.
• Address customer queries professionally and in line with store policy.
• Understand margins across departments and participate in new initiatives.

Skills

2+ years management

MS Office

Cash handling

Work ethic

KPI awareness

Brand awareness

Grocery retail

Fast-paced environment

Job description

Main purpose of the role

Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

The ideal candidate will have/be

• Minimum 2 years€,, experience in a management position;
• Good knowledge of Microsoft Office (Excel, Word);
• Experience balancing cash/tills;
• Highly driven with a strong work ethic;
• An understanding of how to achieve KPIs and targets;
• Commerciality and brand awareness;
• Passion for grocery retail;
• Thrive in a fast-paced working environment.

Main duties

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
• Implement planograms correctly and ensure the correct range is in place in store;
• Merchandise and present the store to the highest standard;
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment;
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
• Manage employee performance, giving regular feedback, recognition and encouragement;
• Deal with all customer queries efficiently, professionally and consistent with store policy;
• Understand achieving margins in all departments;
• Engage with new initiatives and embrace new ways of working;

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies