Dublin Airport Shuttle Driver – Customer Focused

Europcar; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

29 holidays including bank holidays

Medical refund scheme

Employer matched pension 1.5%

Life Assurance x2 salary

Employee Assistance Programme

Bike to Work Scheme

Maternity/Paternity benefits

Hubex discounts

Job summary

Europcar Mobility Group is seeking a Shuttle Bus Driver for our Dublin Airport site. The role focuses on delivering world-class, customer-facing service during the rental process and transporting customers safely between terminals and rental locations.

The position requires a valid D/D1 licence with CPC, a clean driving record, and flexibility to work a 5/7 roster from early mornings to late evenings. Competitive salary and extensive benefits are offered.

Qualifications

• Full driving licence Category D/D1 entitlement plus a CPC card.
• Clean driving record with no history of accidents or traffic violations.
• Previous experience as a bus driver or in a similar role preferred.
• Excellent driving skills with the ability to navigate various road and traffic conditions safely.
• Strong communication and customer service skills.
• Ability to work independently and make decisions quickly and effectively.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
• Physical ability to sit for extended periods and perform tasks such as bending, kneeling, and lifting.
• A keen and enthusiastic nature.

Responsibilities

• Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner.
• Provide a high-quality service to all customers.
• Assist customers with luggage.
• Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found.
• Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and report any defects found.
• Ensure that the shuttle bus is fuelled and internally presentable at all times.
• Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times.
• Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted.
• Ensure adherence to passenger seating limits.
• Check that passengers disembark at the correct destinations.
• Record and report any accidents / incidents to your line manager.
• Support the management team in the efficient and cost-effective operation of the location.
• Report on any relevant commercial activity that may assist with business development.
• Adhere to all company policies, procedures, and safety guidelines.

Skills

Driving licence D/D1

CPC card

Bus driving experience

Customer service

Communication skills

Independent work

Flexible shifts

Physical fitness

Enthusiastic attitude

Job description

Europcar Mobility Group is seeking a Shuttle Bus Driver for our Dublin Airport site. The role focuses on delivering world-class, customer-facing service during the rental process and transporting customers safely between terminals and rental locations.

The position requires a valid D/D1 licence with CPC, a clean driving record, and flexibility to work a 5/7 roster from early mornings to late evenings. Competitive salary and extensive benefits are offered.