Receptionist - Anantara The Marker Dublin

Hesperia group; Dublin; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Sunday premium rates

Refer a Friend €500 bonus

Worldwide employee rates

Unlimited eLearning access

Long service holiday entitlement

Meals on duty

Employee Recognition Awards

Employee Wellbeing Support

Uniforms laundry

Job summary

Anantara The Marker Dublin Hotel is seeking a professional Receptionist to join our Front Office team in Dublin. You will welcome guests, manage check-ins and check-outs, handle inquiries, and uphold the high standards of our luxury property.

The role requires confident, guest-focused communication, a proactive approach to needs, and flexibility to work shifts. The hotel offers premium Sunday rates, a referral bonus, global room rates, and access to online training.

Responsibilities

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To have an understanding of the Hotel’s Vision & Mission statement as communicated to the team.
• To ensure areas of responsibility are clean and well-maintained and cleaning checklists are adhered to.
• To report defective materials and equipment to the appropriate departments.
• To ensure ambience in departments (lights, music and temperature) is controlled.
• To be vigilant throughout the Hotel to promote security.
• To have strong product knowledge of all areas of the hotel.
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedure.

Job description

Receptionist - Anantara The Marker Dublin

Date: Sep 16, 2026

Location: Dublin, IE Ireland

Department: Front Office

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel Front Office Department as Receptionist.

Anantara The Marker Dublin Hotel is a Leading Hotel of the World and it is imperative that the candidate has the ability to deliver a high level of service in a confident and professional manner.

What do we have to offer you:

• Premium rates for Sunday work
• Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in Anantara The Marker Dublin Hotel or another hotel of Minor Hotels Group
• Excellent Room Employee Rates in over 350 Minor properties worldwide
• Unlimited access to our eLearning platform
• Increased holiday entitlement for long service employees
• Meals whilst on duty in our employee restaurant
• Employee Recognition Awards
• Employee Assistance Program - mental health and wellbeing support
• Complimentary provision and laundry of uniforms

General responsibilities

• ToensurethehotelachievestheLeadingHotelsoftheWorldQuality Assurancetargetsandthatthehigheststandardsofluxuryandquality are delivered consistently to our guests.
• TohaveanunderstandingoftheHotel’sVision&Missionstatement as communicated to the team
• Toensurethatareasofresponsibilityarecleanandwellmaintained and cleaning checklists are adhered to.
• Toreportdefectivematerialsandequipmenttotheappropriate departments.
• Toensurethattheambienceindepartments(lights,musicand temperature) are controlled.
• Tobevigilant throughout theHotel to promotesecurity
• Tohavestrong productknowledgeof allareas of thehotel.
• Toacceptaflexibleworkschedulenecessaryforuninterruptedservice to Hotel guests and to maintain flexibility within teams.
• Toprovidesupportwherenecessaryinother areas oftheHotel.
• Tocomplywiththehotelscashhandlingprocedure.

People

• ToattendappraisalreviewswhenrequestedbyHeadofDepartment
• Tounderstandand complywiththehotel’semployeehandbook
• Toattenddepartmentaldailybriefings
• Toattendmonthlydepartmentalmeetings/GeneralTeamMeetings, ECCM when required.
• Toadhereto thehotel’sgrooming procedures.
• ToclockinandoutoftheTimepointatthestartandfinishofeachshift and for breaks. To inform your manager if you did not receive your break entitlement.

Fire, Health & Safety

• Tocomplywiththehotel’sFireandEmergencyprocedures.
• TocomplywiththeHealth&Safetyregulationsofthehotel
• TocomplywiththeFoodHygieneregulationsofthehotel.
• Toensureallaccidentsandincidentsareinvestigatedandreportedin accordance with the hotel’s accident/ incident reporting procedure.
• Tosupportthehotel’sEnviromentalpolicybycomplyingwithwaste management and monitory energy efficiency.

Specific Duties

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
• Provideachannelforcommunicationwithinthehoteltoeffectively deal with all telephone and email enquiries in a professional and courteous manner.
• Tobefullyawareofanymenuupdates,hotelpromotions,corporate promotions or special.
• Tobeknowledgeableand informedabout theintroduction ofproducts.
• Tocarryout cleaningasrequired.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.

The above list is not exhaustive and may be added to in the future.

References:

• A corporate email and/or phone number or
• A letter in a headed paper signed by the manager / HR.

We will not ask for reference details until you reach the interview stage.

Knowledge of Thai culture will be valued.

Are you looking for a new challenge?

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.