Domestic Service Technician

Miele; Dublin; On-site; EUR 42,000 - 51,000; Full time

Benefits offered by this job

Performance bonus

Company vehicle option

Pension scheme

Extensive training and support

Employee product discounts

Job summary

Miele in Dublin is seeking a Domestic Premium Appliance Field Engineer to service customers in their homes. You will diagnose, repair, and maintain a range of premium appliances while promoting care products and parts. Training and support are provided to uphold Miele’s Immer Besser philosophy.

You will join a supportive field service team, with option to work 4 or 5 days a week, and the role includes a competitive base with performance bonuses and a company vehicle option where applicable.

Qualifications

• Experience as appliance engineer/technician preferred.
• Gas qualification desirable but not essential.
• Willingness to travel/commute within Dublin area.
• Strong customer service mindset and problem-solving ability.

Responsibilities

• Service domestic appliances in customers' homes.
• Diagnose and repair faults across a range of products.
• Promote care products and offer after-sales care.
• Collaborate with the field service team to share best practices.

Skills

Appliance repair

Electrical knowledge

Customer service

Team player

Education

Gas qualification

Job description

Domestic Premium Appliance Field Engineer - Dublin

With the option to work 4 or 5 days a week.

Candidates will be commutable to the Dublin area.

The Miele Service team is an award-winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world-renowned products. At Miele, we don’t just build appliances—we build careers. Join us in living our philosophy of being ‘Immer Besser’—Forever Better.

About the role

Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with afamily feel,and redefining excellence every day.

Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world class products to sustain their life and support our sustainability promise.

As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. we have a reward platform where you can earn points to exchange for personal gift cards or products.

About you

Ideally you will have worked in an Appliance engineer or Appliance technician role however, if youbring technical experience from any industry, what would beadvantageous isif it was gained in the electronics, white goods, electrical or gas industry. We are flexible on you background and can offer full training on our appliances.In turn we will support your training to achieve great results in line with our “Immer Besser” philosophy.

Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate and use their passion to drive an exceptional customer experience at every touchpoint.

A gas qualification and experience would be highly desirable but not essential.

What to expect from us:

In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to €51,396.25 (Including bonuses and allowances), along with a comprehensive benefits package:

• Starting salary of €42,128.33which increases incrementally as you gain skills.
• Potential to rise within the first 8 months.
• Performance related bonus scheme.
• Commission for introducing our customers to products, accessories and care collection.
• Optional private use of Company Vehicle subject to relevant HMRC rates.
• Contributory pension scheme.
• Excellent training and support network.
• Active personal development plan and opportunities to further your career.
• Substantial discount on all company products.

If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you.