Document Controller

Sonas Recruitment Ltd; Mullingar; On-site; EUR 32,000 - 45,000; Full time

Job summary

A leading engineering company in Mullingar seeks a Document Controller / Assistant Engineer to support the Service Department. The role involves scheduling work for technicians, preparing quotations and RAMS, managing job documentation, and providing admin support across the team.

40 hours per week, Monday to Thursday 8am-5pm; Friday 8am-3:45pm. Strong MS Office skills and a mechanical/technical background are advantageous.

Qualifications

• At least 1 year's experience in an administrative, office-based or coordination role.
• Excellent computer skills including Outlook, Word and Excel.
• Ability to learn and use new software and job management systems quickly.

Responsibilities

• Coordinate and schedule planned maintenance, reactive call-outs and follow-up works for technicians.
• Liaise with customers, technicians and suppliers by phone and email to arrange visits and provide job updates.
• Create, update and manage job records using the in-house system, maintaining accurate documentation at all times.
• Prepare and issue RAMS, ensuring required documentation is in place before works commence.
• Prepare quotations based on job reports and customer requirements.
• Order and track parts and materials required for jobs.
• Process customer purchase orders and job costing information required for invoicing.
• Provide administrative support to the Service Manager and wider team using Microsoft Office and company systems.

Skills

Microsoft Office

Outlook

Word

Excel

Time management

Organisational skills

Communication

Tools

In-house system

Job description

A leading engineering company based in Mullingar is keen to hire a Document Controller / Assistant Engineer to join their Service Department. This role supports the day-to-day running of service and maintenance operations, including scheduling work for technicians, preparing quotations and RAMS, managing job documentation and providing administrative support across the department. This is a full-time role, 40 hours per week (Monday to Thursday, 8am to 5pm; Friday, 8am to 3.45pm), reporting to the Service Manager. Excellent computer skills are essential, and a mechanical or technical background is an advantage.

Key Responsibilities

• Coordinate and schedule planned maintenance, reactive call-outs and follow-up works for technicians.
• Manage technician diaries, allocating jobs based on location, availability and skills.
• Liaise with customers, technicians and suppliers by phone and email to arrange visits and provide job updates.
• Create, update and manage job records using the in-house system, maintaining accurate documentation at all times.
• Prepare and issue RAMS, ensuring required documentation is in place before works commence.
• Prepare quotations based on job reports and customer requirements.
• Order and track parts and materials required for jobs.
• Process customer purchase orders and job costing information required for invoicing.
• Provide administrative support to the Service Manager and wider team using Microsoft Office and company systems.

Requirements

• At least 1 year's experience in an administrative, office-based or coordination role.
• Excellent computer skills, with strong knowledge of Microsoft Office, including Outlook, Word and Excel.
• Ability to learn and use new software and job management systems quickly.
• Strong organisational and time management skills, with a high level of accuracy in managing information.
• Ability to manage multiple tasks and work to deadlines.
• Good written and verbal communication skills, with the ability to deal with customers, technicians and suppliers.