Director, Supply Chain Reliability

Jobtailor; Cork; On-site; EUR 120,000 - 180,000; Full time

Job summary

Jobtailor seeks a senior leader to define and drive the enterprise-wide strategy for end-to-end supply chain performance management and reliability.

You will establish a vision linking insights to outcomes and lead a data-driven transformation across global operations, including design of standardized scorecards and governance frameworks.

Qualifications

• Bachelor's degree required with at least 10 years in supply chain.
• Experience leading enterprise performance management systems and governance.
• Strong change management and leadership across global teams.

Responsibilities

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability.
• Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture.
• Design and deploy standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes.
• Ensure alignment and transparency from executive-level performance to site operations.
• Develop and embed reliability frameworks for recurring, systemic, and high-impact supply chain issues.
• Lead prioritization and governance of reliability initiatives for sustainable resolution and measurable performance impact.

Skills

Leadership

Stakeholder management

Analytical thinking

Change management

Education

Bachelor's degree

Advanced degree in Business/Engineering

Tools

OPM

AI integration

Analytics platforms

Job description

• Define and lead the enterprise-wide strategy for end-to-end supply chain performance management and reliability
• Establish a vision connecting performance insights to reliability outcomes and drive a proactive, data-driven culture
• Design and deploy standardized performance management frameworks, enterprise scorecards, KPI definitions, and tiered review processes
• Ensure alignment and transparency from executive-level performance to site operations
• Develop and embed reliability frameworks for recurring, systemic, and high-impact supply chain issues
• Lead prioritization and governance of reliability initiatives for sustainable resolution and measurable performance impact
• Build, lead, and develop a high-performing supply chain performance management and reliability team
• Oversee digital tools and platforms such as OPM for real-time performance visibility and insights
• Drive automation of metrics, targets, and commentary using advanced analytics and AI
• Partner across supply chain and adjacent functions to align performance standards, metrics, and improvement initiatives
• Influence senior stakeholders to drive accountability and adoption of standardized ways of working
• Establish methodologies for detecting performance risks and systemic issues
• Lead cross-functional deep dives and resolve complex challenges affecting service, quality, and cost
• Drive continuous improvement through performance insights, After Action Reviews, and reliability initiatives
• Lead organizational change and develop training, playbooks, and communication strategies to sustain new ways of working

Requirements

• Minimum of a Bachelor’s/University or equivalent degree required
• Minimum 10 years of relevant work experience
• Experience in Supply Chain Management
• Deep expertise in end-to-end supply chain processes, including Planning, Manufacturing, Quality, Delivery, and/or Procurement
• Experience leading enterprise performance management systems and governance frameworks
• Understanding of supply chain reliability, risk management, and continuous improvement methodologies
• Experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
• Leadership and influencing skills to align senior stakeholders across complex organizations
• People leadership skills, including coaching, talent development, performance management, and succession planning
• Analytical and problem-solving capabilities, translating data into strategic actions
• Proficiency in English with excellent written and verbal communication skills
• Ability to work on-site a minimum of three days each week
• May require up to 15% domestic and/or international travel
• Preferred: advanced degree or field of study in Business, Supply Chain, Engineering, or related field
• Preferred: experience in pharmaceutical, healthcare, or regulated environments
• Preferred: experience integrating AI and advanced analytics into supply chain decision-making
• Preferred: knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks
• Preferred: ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations

Core Competencies

Demonstrates expertise in end-to-end supply chain management, performance management systems, and reliability frameworks, with a strong focus on driving continuous improvement and digital transformation initiatives. Proven ability to lead high-performing teams and influence senior stakeholders to achieve strategic objectives.

Highest-signal resume keywords

• Supply Chain Management
• Performance Management Systems
• Reliability Frameworks
• Change Management Initiatives
• Advanced Analytics

Hard Skills

• End-to-End Supply Chain Processes
• KPI Definitions
• Risk Management
• Continuous Improvement Methodologies
• Digital Transformation
• Data Analysis
• Performance Insights
• Governance Frameworks
• Automation of Metrics
• Executive-Level Insights

Soft Skills

• Leadership
• Influencing Skills
• Coaching
• Talent Development
• Analytical Problem-Solving

Industry Keywords

• Pharmaceutical
• Healthcare
• Regulated Environments
• Johnson & Johnson Supply Chain Models

Tools & Technologies

• OPM
• Digital Tools
• AI Integration
• Performance Management Frameworks